My advisor Amber has always treated me with great respect
and has always got my truck into the shop and finish the work in a reasonable amount of time.
and has always got my truck into the shop and finish the work in a reasonable amount of time.
More
by jaybird
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We are thrilled to hear that Amber has provided you with prompt and respectful service here at Hanania Chrysler Dodge Jeep Ram. Thank you so much for your feedback, we look forward to working with you again in the future! Take care!
Auto stop/start light lit up on the dash.
Brought jeep in. Quick diagnosis by Amber and it was determined I needed a new starter battery. She check and it was under warranty. Had it replaced
Brought jeep in. Quick diagnosis by Amber and it was determined I needed a new starter battery. She check and it was under warranty. Had it replaced within the hour and I was done. Great service department and exceptional service by Amber and team.
More
by joelucas2541
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience! We're delighted to hear Amber and the team provided quick and efficient service. We hope to see you again at Hanania Chrysler Dodge Jeep Ram! Safe travels!
Amber was great!
Super helpful and got my recall taken care of quickly so I didn’t have to wait very long
Super helpful and got my recall taken care of quickly so I didn’t have to wait very long
More
by swilliams9323
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We are happy to hear Amber took such good care of you! Thank you for choosing Hanania Chrysler Dodge Jeep Ram and for sharing your feedback. See you next time!
Amber was awesome!
Super friendly and helpful on the phone, but even better in person! Everyone else I encountered was also very nice.
Super friendly and helpful on the phone, but even better in person! Everyone else I encountered was also very nice.
More
by absfive
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We're proud to hear that Amber and our entire team made your experience at Hanania Chrysler Dodge Jeep Ram exceptional. Thanks for your kind words and see you again!
Amber in the Service Dept has been great!
However, I am disappointed that I thought my vehicle was fixed on Saturday, but it broke down again on Sunday. My vehicle is back in the servic
However, I am disappointed that I thought my vehicle was fixed on Saturday, but it broke down again on Sunday. My vehicle is back in the service area for the 2nd time in 3 days. I had to take off work yesterday to have my "fixed" vehicle towed in again. I have received no updates about the status of my vehicle today (9/1/26). It is 1:00pm.
More
by fulform
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
I am so glad Amber has been helpful, but I am so sorry for the inconvenience and lack of communication regarding your vehicle, and I understand how frustrating this can be. Please give me a call when you have a free moment, and I will make sure you get an update right away. Thank you, Thomas Harpster, Service Manager, (904) 797-4383
Here for recall and water leak for my wrangler.
Wish the customer waiting area is more lager.
Wish the customer waiting area is more lager.
More
by AR
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your feedback with us. We’re glad we could assist with your Wrangler, and we appreciate your suggestion regarding the size of our customer waiting area. We’ll be sure to share your feedback with our team as we look for ways to improve the experience for our guests.
had an excellent experience with the service department
at this dealership. The staff was professional, friendly, knowledgeable, and genuinely committed to providing outstanding customer service. They kept
at this dealership. The staff was professional, friendly, knowledgeable, and genuinely committed to providing outstanding customer service. They kept me informed throughout the entire process and made sure everything was handled efficiently and correctly.
The facility was clean, modern, comfortable, and very well maintained. It was clear that the dealership takes pride in both its facility and the quality of service it provides.
More
by Abdel.Rashidcpa
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for sharing your awesome feedback, Abdel! We're so glad to hear our team made your visit a seamless and enjoyable one. We truly appreciate your business and look forward to serving you again at Hanania Chrysler Dodge Jeep Ram!
Amber was very courteous and professional when scheduling
and greeting me, the morning of my appointment.
and greeting me, the morning of my appointment.
More
by mbna1993
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We’re happy to hear that Amber made your experience a positive one from start to finish. We’ll pass along your kind words and hope to see you again at Hanania Chrysler Dodge Jeep Ram! Safe travels!
Service was right on time per quote Great waiting area
No pressure will schedule next appointment soon
No pressure will schedule next appointment soon
More
by ptaylor4892
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
We love to hear our customers describe our waiting area as comfortable. Thank you for sharing this feedback and referring others to visit our team at Hanania Chrysler Dodge Jeep Ram!
The BEST Jeep service department I have EVER dealt with.
Honest, friendly and attentive, they don't try to sell you anything you don't need for your car. I unfortunately had to deal with a terrible dealersh
Honest, friendly and attentive, they don't try to sell you anything you don't need for your car. I unfortunately had to deal with a terrible dealership in Miami, Fl for years before we moved to this area. Thank you Hanania Chrysler Dodge Jeep Ram for changing my mind about dealerships, I will gladly recommend you to anyone I know!
More
by bischoff383
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Hanania Chrysler Dodge Jeep Ram responded
Thank you for the glowing review! We truly appreciate your business and your trust in our team. We look forward to serving you again. - Hanania Chrysler Dodge Jeep Ram