Aaron Beltran | Page 21

I recently bought a 2015 TDI Passat se from Brandon VW. Everything seemed great over the phone, while I was communicating to the salesman. I get to the dealer and I should’ve had my friend stay, who droppe Everything seemed great over the phone, while I was communicating to the salesman. I get to the dealer and I should’ve had my friend stay, who dropped me off. I don’t recommend single woman shop here alone. They are sharks. Anytime I told my sales guy, no, no thanks I don’t need it, he proceeded to re-explain why I needed something. Very condescending to ask multiple times when someone says no, multiple times. I get that this was a no haggle dealership, but I was only able to get the internet price if I financed. There was no way around this. I had the money to by it out right, but I would’ve paid $1000 more for the car. What should’ve been a 2 hour ordeal max, was turned into a wasted 5 hours because you can’t take no for an answer. I asked the sales guy for an extra jug of DPF, he said it was going to be in the car, and I absentmindedly forgot to check before pulling out, and it wasn’t there when I got home. I noticed on the test drive, the drivers side sun visor was missing a clip, and I asked the sales guy if they could replace it, he went to ask and management said nope. Well, lucky me, on my drive home, I almost wrecked bc without the clip the sun visor flopped all over the place. I ordered the clip myself, which was $12. So I’m not sure why the dealer said no. I really regret not calling Napleton VW in sanford and just waiting to have them source me a TDI. I also found out a few days after getting home, the horn didn’t work. That almost accident I avoided was terrifying, no thanks to the dealer in Brandon. I sent a reply email, to someone at the dealer, saying they are going to have a manager reach out. No one reached out to me. I called the dealership and left a message. No call back. Would I recommend buying a car at this dealer? Definitely not. The only thing I would recommend is the TDI I bought. I really regret not buying another car at Napleton VW in sanford. That was such a nice experience, but this dealer had the TDI I wanted. More

by SARAH23285 Verified Customer Verified Customer

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Anthony was a very pleasant and informant sales person. He made our purchase of our Jedi very easy. He answered all of our questions and I would recommend him as a sales person. He made our purchase of our Jedi very easy. He answered all of our questions and I would recommend him as a sales person. More

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Just bought my 2nd car from Brandon Volkswagen. Both experiences were great. Will definitely go back, when time to trade this one in. Both experiences were great. Will definitely go back, when time to trade this one in. More

by BDESCHENES1 Verified Customer Verified Customer

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When everyone here at the dealership says they are different and are completely transparent .. It’s 💯 % true. Thank you for the incredible buying experience at Qvale - Brandon Volkswagen .. Ch different and are completely transparent .. It’s 💯 % true. Thank you for the incredible buying experience at Qvale - Brandon Volkswagen .. Christian Guyer More

by CHRISTIANGUYER834 Verified Customer Verified Customer

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It was quick and painless Ty was absolutely amazing, listened everything we had to say and quickly addressed our questions. listened everything we had to say and quickly addressed our questions. More

by ERNIEANDKRISTINE Verified Customer Verified Customer

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When we decided to go and look at the cars, we pretty much knew what we wanted, Ty made it even easier then we expected Thank you Ty and Brandon WV for a fast and easy process. much knew what we wanted, Ty made it even easier then we expected Thank you Ty and Brandon WV for a fast and easy process. More

by ERNIEANDKRISTINE Verified Customer Verified Customer

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I had a great experience at Brandon Volkswagen. They stayed late to help me look at vehicles and then do paperwork. They never rushed me and were very nice and knowledgeable. They stayed late to help me look at vehicles and then do paperwork. They never rushed me and were very nice and knowledgeable. More

by ZOOMIE_99 Verified Customer Verified Customer

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Prices are great direct staff was very helpful. Bit of a disconnect between the group who handle detailing and service as I had to wait longer for a process that I thought wasn’t going to be done Bit of a disconnect between the group who handle detailing and service as I had to wait longer for a process that I thought wasn’t going to be done till the next day and for floor mats that are missing from my new suv which I still don’t have. More

by AHUBBSJR Verified Customer Verified Customer

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The dealership was clean, friendly, and the sales staff was very knowledgeable about the vehicles in-stock and soon to be was very knowledgeable about the vehicles in-stock and soon to be More

by CSX1MT Verified Customer Verified Customer

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What a beautiful dealership. Thank you Tony for listening to what was important to me. I love my new car! Thank you Tony for listening to what was important to me. I love my new car! More

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