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Aaron Carter
Aaron Carter at Gerald Kia of Matteson

Aaron Carter

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.7
61 Reviews

Dealership Experience

5 yrs, 1 mo

Languages Spoken

English English

4.7

61 Reviews

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61 Reviews of Aaron Carter

July 15, 2025

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Employee Rating

Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. More

by Tashay Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela , Brandon

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Jul 15, 2025

Gerald Kia of Matteson responded

Thank you so much, Tashay! It's great to hear that you're in love with your new vehicle and that you had an amazing experience with our customer service at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

July 05, 2025

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Employee Rating

Service was slower than usual But once it got finished l was pleased.as well More

by BILLIED1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We never want a client not happy and apologize for the wait time. We want to do a great job for our clients and not over do it nor under do it. Please feel free to reach out to me at your earliest convenience. Justin O'Brien Gerald Kia of Matteson Service Manager 815-953-8083 jobrien@geraldauto.com

July 03, 2025

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They service very good , they are very nice and friendly and keep promises to customers More

by stevephan2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner

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Jul 03, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and our team at Gerald Kia of Matteson. It's great to hear that you found our staff to be friendly and that we kept our promises to you. We look forward to seeing you again and providing you with the same excellent service in the future! Sincerely, The Team at Gerald Kia of Matteson

July 03, 2025

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Good communication by the service department , always kept me updated via text or phone call More

by TIAG1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We’re overjoyed to hear that you appreciated the communication from our service department at Gerald Kia of Matteson. Keeping you updated is important to us, and we’re glad you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

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Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Juan Parra, Shamir Turner, Matthew Bucey, Andrew Vela

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Jun 26, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 24, 2025

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I recently purchased a vehicle from Gerald Kia of Matteson and I can't say enough good things about my experience with Aaron Carter. From the moment I walked in, he was friendly, knowledgeable, and t More

by Mrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 24, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience at Gerald Kia of Matteson with Aaron. Our team strives to provide friendly and knowledgeable service, and it's great to know that Aaron made your car buying experience smooth and enjoyable. We appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Your service department is awesome. Shelly is a great person to deal with she is very knowledgeable and stays on top of her clients needs More

by Kia1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey , Shelly in servixe

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service department and that Shelly made a great impression. At Gerald Kia of Matteson, we strive to meet our clients' needs, and it's wonderful to know we succeeded with you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

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Our salesman Orlando was great! He was very patient with us. Changed the car I was interested in twice. More

by Monica_ensminger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 20, 2025

Gerald Kia of Matteson responded

Thank you, Monica! We truly appreciate your kind words about Orlando and are delighted to hear that he provided you with excellent service at Gerald Kia of Matteson. We strive to ensure our customers feel comfortable and supported during their car buying journey. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, The Team at Gerald Kia of Matteson

June 08, 2025

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Employee Rating

People were great and willing to work with you. They were very professional and honest! More

by pmoney1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Shamir Turner, Andrew Vela

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Jun 08, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Gerald Kia of Matteson. We pride ourselves on providing professional and honest service, and it’s great to know that it made an impact on you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 07, 2025

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Everyone at Gerald Kia in Matteson was great to work with. Aaron Carter made buying a new car a great experience. I would recommend anyone to this dealership 10/10 experience. More

by linaram01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

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Jun 07, 2025

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Gerald Kia of Matteson was great and that Aaron made your car buying journey enjoyable. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Gerald Kia of Matteson

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