Aaron Cooper | Page 3

Nice, clean, friendly staff, made me feel very welcomed and the process go smoothly and quickly and the process go smoothly and quickly More

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Luke was great and informative. He helped me get a car with my budget. Him and Aaron have made the experience easy and fast. I appreciate their kindness as well. Thank you guys so m He helped me get a car with my budget. Him and Aaron have made the experience easy and fast. I appreciate their kindness as well. Thank you guys so much. More

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I was so Happy with my experience at Tom Wood Honda! Everyone was so nice and willing to help in anyway. 😁 Everyone was so nice and willing to help in anyway. 😁 More

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Our salesman, John Sears, was very knowledgeable about the vehicle we were interested in - Honda Odyssey Elite. He greeted us with a warm handshake and huge smile and was very friendly, respectful (my the vehicle we were interested in - Honda Odyssey Elite. He greeted us with a warm handshake and huge smile and was very friendly, respectful (my husband and I are in our 80's) and concerned that we understood everything. When we found out he had only been working for Tom Wood for 2+ weeks I was amazed at his grasp of all the many details, gadgets, bells and whistles regarding the Odyssey, as well as his outgoing personality. You certainly have an outstanding employee in this young man! Everyone else we dealt with - Sales Manager and Finance Manager - were also very helpful. When we called to ask about the availability of the 2024 Odyssey, the Sales Manager went outside and took a video of the model they had on the lot so we could see the color - and sent it to us in about 2 minutes. The other dealership we contacted said, "Yeah, we got a black 2023. Come on in and see it." Everything about this transaction was efficient and pleasant; John Sears was the "icing on the cake"! And, we love our new Honda! (my fourth Odyssey) Sorry I didn't send this sooner; I thought I had sent it on my phone, but I don't think it went through. We are happy customers, More

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Purchased a car 5/21/23. Used, the day after driving off the lot I had a flat (not the fault of the dealership), however the spare that was in the car does not fit the vehicl Used, the day after driving off the lot I had a flat (not the fault of the dealership), however the spare that was in the car does not fit the vehicle I purchased, this left me stranded on I-70 with my two children. Moving forward, the engine light came on 3 days after purchase, which came back to throwing 3 codes for evap. When I had the dealership inspect the vehicle they estimated me at $3,800 in repairs. After so much back and forth we were able to get it down to where I am only paying $500 for the repairs. However the vehicle went in 2 weeks ago tomorrow, and I still have no idea what is going on with it. I was told the motor mounts are bad (Which they replaced the motor in February of this year, how would they not check the motor mounts when replacing a motor is beyond me), and the struts were completely blown. Now they are just telling me "There is still a hard shift and vibration", but that was last week and I still have no update even with speaking directly with the Service Manager (Mind you who promised a call back last Friday, which I still have not received) Massive lack of communication, and selling cars that fall apart 3 days after driving them off of the lot. More

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👎👎👎. At Tom Wood honda they are driven by 3 principles Honor Integrity Loyalty. Stay away from Tom Wood Honda in Anderson. I saw a 1999 Toyota Camry adver At Tom Wood honda they are driven by 3 principles Honor Integrity Loyalty. Stay away from Tom Wood Honda in Anderson. I saw a 1999 Toyota Camry advertised as a 5 speed. I needed something that was enough to get me to work and back. I was exited about the 5 speed. I paid $1500.00 for this car believing it would run and have air conditioning. I drove this car home. When I drove it to work a few days later it overheated and stalled on me within 5 miles. I was in the intersection at 96th and Binford. I was able to get it a block away from my job. I let it cool off and was able to get it a block away to my job. I came out of work and there was antifreeze all over the ground. I bought water to put in the radiator to get me home. It did not shift right at all. I checked the oil and there was no oil on the stick. I have had this Camry since April 17th of 2023. I have driven this car about 30 miles and can no longer drive it. I called and asked the dealership if they do an inspection on the used cars that they sell. Lisa said yes that they do put every car through a bumper to bumper all point inspection. Aaron Cooper called me from the dealership and will do nothing to help me but charge me to fix it. All I want is to be able to drive it to work. I now see they have a 1998 on the site for $3900 with more miles that is a 5 speed. If this Honda runs correctly why not put me in this car rather then let me feel as though I was not at all treated with loyalty, honesty, and integrity. You do not treat people like this when you have a large well known company. Tom Wood would be very disappointed if he knew. 🫵are bad. 👎👎👎 More

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Give excellent service in a timely manner! Very professional, great communication, easy to work with. Accommodations are clean and well equipped. Everyone is friendly and we are always treate Very professional, great communication, easy to work with. Accommodations are clean and well equipped. Everyone is friendly and we are always treated with dignity and respect. More

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I had a great experience at Tom Wood Honda in Anderson, IN. Everyone was super nice and welcoming. Zach Hisel definitely deserves a special shout-out! IN. Everyone was super nice and welcoming. Zach Hisel definitely deserves a special shout-out! More

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The staff is horrible with communication they’re not very good with time management with your vehicle good with time management with your vehicle More

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Alec was very pleasant and helpful. He was genuine and helped me find what I was looking for. He was genuine and helped me find what I was looking for. More

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