Aaron LaBelle | Page 2

Great experience dealing with the service department. I asked for an assessment of the engine and what could be done. They got back to me by the 3nd o& the day. It turns out the engine was toast so they I asked for an assessment of the engine and what could be done. They got back to me by the 3nd o& the day. It turns out the engine was toast so they worked with me to find a used rebuild engine with a guarantee and half the price of a new one. They kept me up to date on the progress of the repair. Got the car back and she is running like new. Very pleased with th whole experience. More

by Jvmart88 Verified Customer Verified Customer

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Service Dept. person was really helpful, polite. Treated me good on price also. Will go back again person was really helpful, polite. Treated me good on price also. Will go back again More

by tiletrends98 Verified Customer Verified Customer

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Very patience working a tough technology issue. Helped me resolve the problem That was critical to me. Helped me resolve the problem That was critical to me. More

by dbnobles Verified Customer Verified Customer

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Kept my appointment time and made sure I knew of process and price before the work began. Great service and excellent communication and price before the work began. Great service and excellent communication More

by dionysimcg Verified Customer Verified Customer

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I drove 1 hour from Belgrade Maine to Newcastle to this dealership because they could get me in before anyone else and their service was awesome. Everyone there was really nice, very professional. Everyone dealership because they could get me in before anyone else and their service was awesome. Everyone there was really nice, very professional. Everyone seemed to know what they were doing. And it was, it was really nice. More

by John Theriot Verified Customer Verified Customer

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Everyone was friendly and helpful. A nice place to sit and wait for my inspection. A nice place to sit and wait for my inspection. More

by cinj6 Verified Customer Verified Customer

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had an excellent experience with the team at Key of Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovere Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovered, and they made sure it was resolved promptly while keeping me fully updated throughout the process. The staff consistently take the time to explain their findings, answer all of my questions, and provide clear options without any pressure. Their honest, straightforward approach to service has earned my trust. Because of their professionalism and commitment to customer care, I will continue purchasing my vehicles from Key of Newcastle and relying on them for all of my service needs. More

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This is the first time I've had a good experience with the service department. Friendly, helpful, actually called me when my truck was done. Will be back. the service department. Friendly, helpful, actually called me when my truck was done. Will be back. More

by j.bodman Verified Customer Verified Customer

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