Aaron Mueller

Literally the worse car buying experience that I have ever had. Wouldn’t recommend this dealership to anyone, they’re deceiving. They will run your credit for things you didn’t even ask for ever had. Wouldn’t recommend this dealership to anyone, they’re deceiving. They will run your credit for things you didn’t even ask for More

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I had been going back and forth with their sales dept for 3 weeks. Came to an agreed upon price. Went in to purchase, signed the invoice with the agreed upon price then the manager came out to tell us that 3 weeks. Came to an agreed upon price. Went in to purchase, signed the invoice with the agreed upon price then the manager came out to tell us that the price was no longer valid and that it would increase by $500 due to "changes in inventory". When we questioned him about these changes that apparently occurred within 24 hrs, he could not give us an acceptable answer. They are greedy and untrustworthy and we will never deal with them again. The 2 salespersons that we dealt with were Erik and Rebecca and they were very nice however their managers screwed them over in the process also. If I could give them a 0 star, I would!! More

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Terrible business ethics. Their word means absolutely nothing. Untrusutworthy and they will go back on a deal for a few bucks Their word means absolutely nothing. Untrusutworthy and they will go back on a deal for a few bucks More

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Bought a new 2025 vehicle that was a demo with 3800 miles on it. There was supposed to be a dealer discount on the vehicle and I was told that I would get the dealer add one’s like paint protection, tint, et on it. There was supposed to be a dealer discount on the vehicle and I was told that I would get the dealer add one’s like paint protection, tint, etc for no charge since I had came to the dealer three times trying to make a deal. The starting line on the vehicle on the finance contract is above the vehicle MSRP. When I called and questioned this they said it was because ford gave me a special rate on financing which is bull there website says nothing about any exceptions for the discount and it’s a dealer discount not a ford discount. The dealer is trying to hide there add one’s cost that they said I wasn’t going to get charged for almost $5k worth. I have called and talked to several people at the dealership with no success including ford finance who said the deal isn’t even funded yet. This could easily be resolved but I keep getting the run around. Watch your paperwork very closely if you buy a vehicle here. More

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Absolutely horrible. .. Lies and dishonest!! Sold us a truck that needed big repairs right after we bought it. Will never buy from here! .. Lies and dishonest!! Sold us a truck that needed big repairs right after we bought it. Will never buy from here! More

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My husband and I recently bought a 2024 Bronco from Legacy Ford in Rosenberg, Texas and really love the staff there. They were so accommodating and willing to go that extra mile to ensure that we were Legacy Ford in Rosenberg, Texas and really love the staff there. They were so accommodating and willing to go that extra mile to ensure that we were 100% happy with our purchase. TJ, our salesman and Aaron the manager were so helpful and informative about different accessories we wanted for our new Bronco. We have big dogs and we were looking for an accessory for the cargo area that would protect the seats from them. Aaron was so helpful and informative on what would better suit our needs. We are truly pleased with the customer service and whole car buying experience we got at Legacy Ford. We will be returning to Legacy Ford to purchase our next new vehicle when the time comes. So many helpful employees to shout out besides Aaron and TJ such as Jesse in accessories and Joe another salesman who was kind enough to help us troubleshoot tow hooks (we got a Bronco Sport and tow hooks do not come standard) and where we could go to get the modifications done to our bumper. More

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I can't believe that they would list a car multiple places online for 46400 and yet want to charge me 48890 when I offer to pay full asking price. Just not right. ( Y'ALL BETTER READ THE FINE PRINT ON places online for 46400 and yet want to charge me 48890 when I offer to pay full asking price. Just not right. ( Y'ALL BETTER READ THE FINE PRINT ON THE CONTRACT) Y'all would make customers more happy being straight up and not shady like that. Not one number I have gotten back from any dealership has done that. The advertised price was the actual price. I am disappointed as I really did want it. At 46400 as advertised not 48890. Also the % to be paid for excellent credit before I said yes and after changed almost 3% and a must buy 3 year warranty was added to get the rate I was quoted before saying yes . Just seems shady as well. I don't get it. Shoot people straight and quit wasting people's time. I lost another car I liked wasting 3 days of time on this deal. Buyer beware! 🤬🤬🤬 1  Photo 1 of 2  Photo 2 of 2 More

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Worst ever lied about truck cheated our son truck had problems they wouldn't fix on 1 rst day manager's are all liars problems they wouldn't fix on 1 rst day manager's are all liars More

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Great group of guys to work with, my salesman Jarvis was very knowledgeable and very easy to deal with, and Aaron helped us seal the deal and got us where we wanted to be$ Thanks Jarvis and Aaron! very knowledgeable and very easy to deal with, and Aaron helped us seal the deal and got us where we wanted to be$ Thanks Jarvis and Aaron! More

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Throughout the entire experience Aaron provided me excellent customer service and I would recommend my friends and family to see him. excellent customer service and I would recommend my friends and family to see him. More

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