Aaron Ortiz

Totally incompetent. Had their work evaluated independently and found them to be dishonest. Also the appraisal of my car was off by over 3000 dollars. I will be reporting Had their work evaluated independently and found them to be dishonest. Also the appraisal of my car was off by over 3000 dollars. I will be reporting this to all relevant government agencies. More

by Thomas.beecher Verified Customer Verified Customer

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Service coordinator was very friendly and helpful. She explained to me exactly what my car needed She explained to me exactly what my car needed More

by Veronica Verified Customer Verified Customer

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Una buena experiencia,creemos que el servicio es óptimo,el día de ayer cerramos contrato y por error involuntario se retraso un poco,el trato con finanzas ayer muy bueno y el día de hoy 7/3,muy prep óptimo,el día de ayer cerramos contrato y por error involuntario se retraso un poco,el trato con finanzas ayer muy bueno y el día de hoy 7/3,muy prepotente, gracias a cada uno por sus servicios More

by hsmolina52 Verified Customer Verified Customer

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Bad experience with the sales department and the finance department,they left me hanging with a final payment, when I bought a new 2026 B department,they left me hanging with a final payment, when I bought a new 2026 B More

by arthurchambers53 Verified Customer Verified Customer

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Worst experience ever. I was given a Toyota credit card with out my authorization. They told me after selling me an EV vehicle that they didn’t have the charger for it. I was given a Toyota credit card with out my authorization. They told me after selling me an EV vehicle that they didn’t have the charger for it. The vehicle only had 45 miles when I was ready to drive it home, after they had told me it would be fully charged to take home. Told me it would only take 20 mins to charge but took more than a hour to charge. Terrible communication, the worse customer service. More

by munozvlad44 Verified Customer Verified Customer

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Had a great experience at envision Toyota in Norwalk. .. shoutout to Jimmy in service field, he was very professional , made me feel welcome and will plan to come again for Toyota services... thank you! .. shoutout to Jimmy in service field, he was very professional , made me feel welcome and will plan to come again for Toyota services... thank you! More

by abrahamvaldez83 Verified Customer Verified Customer

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The experience at Norwalk Toyota was great! Aaron Ortiz and the rest of the team were very informative and worked through the process efficiently. I would definitely return to Norwalk Toyota Aaron Ortiz and the rest of the team were very informative and worked through the process efficiently. I would definitely return to Norwalk Toyota in the future or recommend it to a friend. More

by CCLYBORN Verified Customer Verified Customer

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Trabsaction was smooth Transaction was smooth. We were able to bring the car home the same day We were able to bring the car home the same day More

by MAHANATHEGREAT Verified Customer Verified Customer

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Easy to work with and worked hard to get the price I wanted to get wanted to get More

by ben61115 Verified Customer Verified Customer

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Great Customer service- Very helpful and patient. Arron Ortiz was a great sales Consultant. Blessings. Arron Ortiz was a great sales Consultant. Blessings. More

by ismaelvasquez4111 Verified Customer Verified Customer

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