Aaron Ortiz

Bad experience with the sales department and the finance department,they left me hanging with a final payment, when I bought a new 2026 B department,they left me hanging with a final payment, when I bought a new 2026 B More

by arthurchambers53 Verified Customer Verified Customer

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Worst experience ever. I was given a Toyota credit card with out my authorization. They told me after selling me an EV vehicle that they didn’t have the charger for it. I was given a Toyota credit card with out my authorization. They told me after selling me an EV vehicle that they didn’t have the charger for it. The vehicle only had 45 miles when I was ready to drive it home, after they had told me it would be fully charged to take home. Told me it would only take 20 mins to charge but took more than a hour to charge. Terrible communication, the worse customer service. More

by munozvlad44 Verified Customer Verified Customer

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Had a great experience at envision Toyota in Norwalk. .. shoutout to Jimmy in service field, he was very professional , made me feel welcome and will plan to come again for Toyota services... thank you! .. shoutout to Jimmy in service field, he was very professional , made me feel welcome and will plan to come again for Toyota services... thank you! More

by abrahamvaldez83 Verified Customer Verified Customer

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The experience at Norwalk Toyota was great! Aaron Ortiz and the rest of the team were very informative and worked through the process efficiently. I would definitely return to Norwalk Toyota Aaron Ortiz and the rest of the team were very informative and worked through the process efficiently. I would definitely return to Norwalk Toyota in the future or recommend it to a friend. More

by CCLYBORN Verified Customer Verified Customer

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Trabsaction was smooth Transaction was smooth. We were able to bring the car home the same day We were able to bring the car home the same day More

by MAHANATHEGREAT Verified Customer Verified Customer

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Easy to work with and worked hard to get the price I wanted to get wanted to get More

by ben61115 Verified Customer Verified Customer

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Great Customer service- Very helpful and patient. Arron Ortiz was a great sales Consultant. Blessings. Arron Ortiz was a great sales Consultant. Blessings. More

by ismaelvasquez4111 Verified Customer Verified Customer

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I had a nice experience at Norwalk Toyota. Aaron Osiel Ortiz greeted my mother and I very kindly and helped us find the exact car I needed. He checked in with me through every step of the proc Aaron Osiel Ortiz greeted my mother and I very kindly and helped us find the exact car I needed. He checked in with me through every step of the process. Oscar Baca was my finance associate and he explained the T’s & C’s well through the signing process and helped me close the deal efficiently. Osmar oversaw that everything went through hassle free. When I need a car in the future, I’ll be coming back. More

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Never knew purchasing a car would be this EASY and PAINLESS. Aaron is such an excellent sales and was so professional and kind especially to my Mother! I'm still amazed at how fast our purchase proces PAINLESS. Aaron is such an excellent sales and was so professional and kind especially to my Mother! I'm still amazed at how fast our purchase process was, had I known this, I wouldn't have been dreading this task for so many weeks. Oscar at finance was really efficient and clear in his instructions as well. This dealership did not bombard me with calls/texts like the others and making an appointment through text with Andy was very simple. Thank you team for not being pushy and thank you for making this process as smooth as possible. I will forever recommend everyone to come here. More

by annie Verified Customer Verified Customer

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Great service, very helpful, and Aaron was so attentive and happy to help. Made getting the car a nice process and happy to help. Made getting the car a nice process More

by baker.n.mary Verified Customer Verified Customer

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