Great dealership experience.
Everyone was professional and courteous. Waiting room was clean and comfortable for family to wait.
Everyone was professional and courteous. Waiting room was clean and comfortable for family to wait.
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by ReeRee
Other Employees Tagged:
Alex and Raul
Jul 18, 2023 -
Edison INFINITI responded
ReeRee, thank you for taking the time to leave a 5 star review. It was a pleasure serving you as a customer.
They advertised a 2020 Nissan Rogue for sale for 14991.
Made an appointment. Called me to confirm. Got there and the car is sold. They couldn't have the decency to call and let you know "That One" is gone.
Made an appointment. Called me to confirm. Got there and the car is sold. They couldn't have the decency to call and let you know "That One" is gone. Instead you drive an hour to get there and find it already sold. If that's not bait and switch, I don't know what is.
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by Binoxmen3
Jul 03, 2023 -
Edison INFINITI responded
Dear Binoxmen3,
We are a high volume dealership, and due to the holiday weekend and very busy day we had, vehicles do tend to get sold. To answer your question, no this is not bait and switch. Its considered lack of availability because someone came before you did for this incredible deal. Please let me know if you would like us to find a comparable vehicle for you during our holiday sale. Thank you, Jamie Rusignuolo at jamie@route46autos.com
Great service, recommend to anyone with a infinity car,
Super fast & efficient, i didnt really have to wait long
Super fast & efficient, i didnt really have to wait long
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by jay
Service Price Transparency
May 15, 2023 -
Edison INFINITI responded
Jay, we are happy to hear that our service team provided you with a 5 star experience and were able to get you back on the road as quickly as possible.
Excellent deealership.
Highly recommended
Thank you so much. Wishing you good luck on future sales
Highly recommended
Thank you so much. Wishing you good luck on future sales
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by danny
May 01, 2023 -
Edison INFINITI responded
Danny, thank you for the 5 star review and the recommendation. Our staff appreciates it.
Great service.
.and quick turnaround time. Nicholas was very helpful and listened to our concerns.
.and quick turnaround time. Nicholas was very helpful and listened to our concerns.
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by Nya
Other Employees Tagged:
Nicholas Roberts
Apr 24, 2023 -
Edison INFINITI responded
Nya, thank you for taking the time to leave a 5 star review. Our staff appreciates it.
Everything was great .
Nick and staff were very helpful .my car was in and out and running great now .
Nick and staff were very helpful .my car was in and out and running great now .
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by Jodi
Service Price Transparency
Apr 04, 2023 -
Edison INFINITI responded
Jodi, thank you for the 5 star review. Our staff appreciates it.
Let me first say that I have never complained about a
business in my life but I could not let this one go.
I brought my car, a 2014 Infiniti QX60, to Edison Infiniti, 842 US-1, Edison, NJ on March 14,
business in my life but I could not let this one go.
I brought my car, a 2014 Infiniti QX60, to Edison Infiniti, 842 US-1, Edison, NJ on March 14, 2023. I explained to Matthew Scalia, the Service Advisor, that my check engine light was on and my car was idling high. He was polite and I got a loaner and left. On March 15, 2023 I was informed by Matthew that I needed MAF sensor, air filter, bank 1 catalytic converter and bank I O2 sensor with one time used parts for $3,622.52, a used transmission for $6,693.56, fix my sun visor for $315, fuel and induction cleaning $279.95 and brake fluid $229.95 for a grand total with tax of $12,091.26.
I told him I was picking up my car.
Took my car to a local honest garage and my car was properly diagnosed and needed a MAF sensor, air filter and O2 sensor only. I car was fixed for $1,127.79. The catalytic converter did not come up as a diagnostic at all and I definitely did not need a transmission.
I am thoroughly disgusted. SHAME ON INFINITY. I would never step foot in there again and warn anyone to beware of these crooks.
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by Amy
Mar 20, 2023 -
Edison INFINITI responded
Amy, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you.
Jamie Rusignuolo
Car is great and dealership made it easy, thank you for
all of you help!
all of you help!
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by David Leslie
Feb 06, 2023 -
Edison INFINITI responded
David, thank you for taking the time to leave a positive review. Our staff appreciates it.
I have nothing but great things to say about this
dealership. If you need to buy a car please ask for Aaron.. He’s amazing, very knowledgeable and will do all in his power to close that deal. It’s a
dealership. If you need to buy a car please ask for Aaron.. He’s amazing, very knowledgeable and will do all in his power to close that deal. It’s a whole team. Best part, no one is pushy or trying to Upsell you just a car. They will work with you and most off all while you wait, you might get one or two of Aaron’s funny stories. See you in 36 months Aaron!
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by lisandrahairston120
Jan 27, 2023 -
Edison INFINITI responded
Lisandra, thank you for taking the time to leave a 5 star review. It was a pleasure serving you as a customer and look forward to seeing you again.
Everything was made very easy and a super fast process.
Thanks again for giving us a great experience and a beautiful new car.
Thanks again for giving us a great experience and a beautiful new car.
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by Alfred B
Jan 19, 2023 -
Edison INFINITI responded
Alfred, thank you for taking the time to leave a 5 star review. It was a pleasure serving you as a customer.