Aaron Rekkedahl | Page 23

Service advisors are helpful and friendly. Service estimates are accurate and the communication as to what is being done is great. Service estimates are accurate and the communication as to what is being done is great. More

by duanelar1220 Verified Customer Verified Customer

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The last oil change & tore rotation I was in for was the worst experience I've ever had with Walser!! This last oil change & tire rotation I was in & out on 45 mins. Absolutely convenient for us who work & worst experience I've ever had with Walser!! This last oil change & tire rotation I was in & out on 45 mins. Absolutely convenient for us who work & do it over our lunch hour!! Thank you, keep up the great work!! More

by steph7698 Verified Customer Verified Customer

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Absolutely a great place to do business with sales and service are top-notch. Would highly recommend that dealership. service are top-notch. Would highly recommend that dealership. More

by robertbrooks165 Verified Customer Verified Customer

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Resolved the issue in less time than expected and the technician was very polite. Great experience! technician was very polite. Great experience! More

by jevenson56 Verified Customer Verified Customer

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Great service people friendly corteus explained things well understandable great one on one sevice well explained well understandable great one on one sevice well explained More

by deuciejoy Verified Customer Verified Customer

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Note: Primarily pertains to BEVs. Originally, I had given them a five star review, and while some of what I said is still accurate, there are some glaring issues that are now worth Originally, I had given them a five star review, and while some of what I said is still accurate, there are some glaring issues that are now worth mentioning. First and foremost. This is primarily for people looking to buy used EVs. Their warranty does NOT cover the battery, and it lacks a lot of the coverage of HV specific items that are wonderfully expensive; this also includes the three month warranty they give you for simply buying there. It's more or less entirely worthless for EV purchasers. Secondly. They claim all their vehicles go to a 'recon' center and that issues are fixed. I have some doubt as to how much effort they put into this process, because my car's traction battery was failing within a week despite these claims. It wasn't somehow an environmental issue or even a hard issue to diagnose/find, which is all the more frustrating since the listing had supposed battery scan data. Do not trust this. Finally. They will try and push warranties and extra services on you to an almost aggravating degree. Which is all the more amusing because the warranty they tried to sell me to which I pointed out the lack of battery coverage, was still sold as a good deal because 'batteries don't usually fail.' A Nissan warranty repair of $16,000 would beg to differ. The facility is clean, staff are nice, and the selling process was relatively painless. However, with this issue which could have been absolutely catastrophic if I didn't do my due diligence, I wouldn't come here again. More

by ch.saugrim Verified Customer Verified Customer

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Customer service was great, Unfortunately my vehicle worked for about 2 days after we left the shop and it is now having the same problems it had prior to it being “fixed” worked for about 2 days after we left the shop and it is now having the same problems it had prior to it being “fixed” More

by xavierhollins88 Verified Customer Verified Customer

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I appreciate how much knowledge they have, and I don't feel like they are trying to pressure me into getting work done that I don't need. feel like they are trying to pressure me into getting work done that I don't need. More

by EACHAP Verified Customer Verified Customer

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Service center is clean and very nice, advisors were very helpful, they offered a ride or a rental vehicle. helpful, they offered a ride or a rental vehicle. More

by Tony Verified Customer Verified Customer

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Great experience. Easy to make appointment. Really liked the text for updates. Appreciated the fast and friendly service Easy to make appointment. Really liked the text for updates. Appreciated the fast and friendly service More

by Rob_k_7 Verified Customer Verified Customer

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