Aaron Senn | Page 2

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

Tanner Nissan responded

Shane.boyer, we are so pleased you enjoyed your visit to Tanner Nissan! We are always more than happy to assist you if anything else comes up. Take care!

Tanner Nissan responded

Tgobrycki, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Tanner Nissan responded

Hi Kariann, Thank you for your feedback. We’re sorry to hear you were surprised by the diagnostic charge. Our standard diagnostic fee reflects the time and expertise required to properly identify issues. Our process involves certified technicians using advanced tools to perform a thorough evaluation—especially when the issue is more complex. That said, we always aim to clearly communicate pricing up front, and we apologize if that wasn’t your experience. We’d be happy to review the visit with you—please feel free to reach out directly at 218 829 3597 and ask for Glenn our service Manager. We appreciate the opportunity to improve and hope to better serve you in the future. Tanner Motors

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

Tanner Nissan responded

Adhen1122, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.