Aaron Skinner | Page 8

This is the best dealership ever. I had originally driven a Challenger with Aaron Skinner who shared my enthusiasm for that great car but my son convinced me to go for something more affordable. We went to s a Challenger with Aaron Skinner who shared my enthusiasm for that great car but my son convinced me to go for something more affordable. We went to several other dealerships within days of finally returning to Citrus. As far as car + price presentation and the quality of the sales agent, there was no grounds for comparison. I called Citrus & spoke to Mike Krupka; Mr. Skinner was not in. I said that we had narrowed down the field to X price range & he said, without hesitation & very enthusiastically, Citrus had cars to offer in that range. I said we'd be there in about 45 minutes. When we got there, Mr. Krupka already had the potential cars up on the screen for us to look at. I mean, he met us @ the front door & immediately took us back to look @ the ones that were exactly in that range, plus he told us the mileage & the story of how each had been acquired. We asked to look at the Jeep and the Dodge Avenger. He had immediate access to the keys. (Previous dealers had to search around for keys & they never talked to us about the history of any car.) Both my son & I drove each car a good distance. (One previous dealer could only manage for us to drive around the parking lot.) Mr. Krupka described all the features of each car. He showed us a ranking sheet for each car. The cars looked great; they were incredibly clean & shining. (Previous dealers showed us cars that we would have been ashamed of.) He never at any time pressured us in any way to buy. (Previous dealers kept insisting we reconsider this or that car, such a deal we'd be missing.) The finance team went out of their way to help us. I really appreciate the efforts Mr. Morgan made on our behalf. I asked to buy an extended warranty and they knew exactly what to do. Mr. Hickam was as efficient as the sales rep, if that were possible!! Everyone was fast, Extremely organized, focused, Professional, courteous, appreciative. They ordered an owner's manual & helped us in other ways. The service staff were also helpful, washed the car, made an extra key. Everyone sent emails thanking us. Mr. Griffiths followed up with the link for buying Dodge accessories when in fact, I had just mentioned, off-hand, that I'd like to buy a key ring. It was just a really great experience buying from Citrus. I hope I can return in the near future for the Challenger but meanwhile, I can't say enough good things about the high quality of Citrus -- especially given that we had other dealers to compare. No comparison !! More

Report | Print