Abdel Naha
Abdel Naha at Orlando INFINITI

Abdel Naha

Sales Consultant

Orlando INFINITI

4237 Millenia Blvd
Orlando, FL 32839

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4.9
44 Reviews

Abdel speaks various languages and is very knowledgeable with our New and preowned inventory.

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

Arabic Arabic

English English

4.9

44 Reviews

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44 Reviews of Abdel Naha

October 03, 2025

Dealership Rating
Employee Rating

I’ve been with Infiniti for 10 years and I moved to the Orlando area about 5 years ago and I’ve never been treated so poorly. This salesman has been the worst with his “it is what it is” type attitude towa More

by Fafafurr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zach DesOrmeaux

Oct 06, 2025

Orlando INFINITI responded

While we value any and all feedback so we can consistently fine tune our customer experience, we feel it necessary to push back when deliberate attempts at slander are made of the stores integrity. I will answer each component of the review separately. Several calls were made over the past couple business days to cover these topics. Considering no successful contact was made, each point will be made in this review response. Your first comment of 'good luck getting an appointment for any kind of service' is misleading. We occasionally get booked up with appointments and, to deliver the best customized service, must keep the number of available appointment slots below a certain threshold. Currently, we have multiple slots open throughout the week to take care of both immediate and scheduled concerns for our customers. We always make an effort to accommodate every customer because we know that critical issues come up at the most inopportune times and must be handled expeditiously. With the issue of 'an insulting price to buyout the vehicle,' Zach is completely truthful in what he said. As an Infiniti franchise store, we get real-time data as to a customers lease buyout price straight from Infiniti Financial Services. We have a fiduciary responsibility to honor the exact price that IFS is providing. We are not allowed to mark-up or discount the price in any way. When Zach said we don't have any control over the price, we was 100% correct and you were not lied to during your visit. In no way were we trying to make you feel like your dollars aren't appreciated. We were being forthright with the price by honoring exactly what IFS requires us to present. I went through the prior service history but was unable to match up any service visit to a 4+ hour stay or the lack of completed services. All service visits that we have a record of indicate completed work done in a timely manner. Please reach out to me to share what information you have that differs from the recorded visits. Best Regards, Christopher Wilson General Manager - Orlando Infiniti cwilson@orlandoinfiniti.com

August 16, 2025

Dealership Rating
Employee Rating

I couldn't be more pleased. My experience was a perfect combination of personalization, professionalism, and efficiency. Thanks to Abdel and Steve More

by Brooke Britton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Graham

Aug 18, 2025

Orlando INFINITI responded

Hi Brooke, thank you for your kind review; we are happy to pass along your comments to the team here at Orlando INFINITI! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2025

Dealership Rating
Employee Rating

Service was great, prompt, and informative. Easy sale. No pressure or gimmicks. Everyone was helpful and courtesy. More

by abbrookeangela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Orlando INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

July 17, 2025

Dealership Rating
Employee Rating

I have purchased more than 8 vehicles from Infiniti and the customer service from everyone has been amazing and that's why I continue to and always will purchase from Orlando Infiniti keep up the good work More

by crod2eth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kauai Shelley

Jul 19, 2025

Orlando INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Dealership Rating
Employee Rating

Working with Orlando Infiniti was great and we appreciated Abdel helping us with our purchase of what we wanted. Made the process quick and easy and would purchase again in the future. More

by Shanice Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2025

Orlando INFINITI responded

Hi Shanice, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Orlando INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 18, 2025

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Employee Rating

Great dealership. Very happy with all the help from Abdel. Made the car buying experience easy and was not pressuring. More

by hannahs11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

Orlando INFINITI responded

Hi, here at Orlando INFINITI, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 02, 2025

Dealership Rating
Employee Rating

Everyone was respectful although you were not working with them Everyone made sure you were helped More

by Tallahassee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Garofalo

May 04, 2025

Orlando INFINITI responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Orlando INFINITI we are always striving to do better than your last visit.

May 02, 2025

Dealership Rating
Employee Rating

My salesman Dale his personality matches my beautiful QX60 so glad I stopped there. Keep doing what you doing. BLESSINGS More

by Tallahassee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Garofalo

May 03, 2025

Orlando INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Orlando INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 24, 2025

Dealership Rating
Employee Rating

They say home is where the heart is/ I say! where I bring my heart 💖! I make it my home. That's How my visit to Orlando Infiniti always is (Honor, Dignity & Respect) thank you all! Love you li More

by NIZZDOSSANTOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Goran Srbljan , Osama Alzedan, Alexander Cortes, Mark Dabolish, Mike Eddy, Nicholas Garofalo, George Hazelton, Richard Sykes, This was my first experience with Jenn who works in the service Department. Thank you soooo much! For treating me like a part of the Infiniti Family! You are truly blessed🙏!!!

Jan 25, 2025

Orlando INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

Dealership Rating
Employee Rating

Exceptional dealership with extremely attentive and knowledgeable sales people. Tyler made the purchase of our new SUV so easy and hassle free. I would definitely come back to this dealership for anot More

by James.francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brevard, Tom Campos, Mark Dabolish, Nicholas Garofalo, Tyler McClintock

Dec 31, 2024

Orlando INFINITI responded

Hi James, we're happy you found our staff to be so supportive during your experience here at Orlando INFINITI. We hope you have a great day!

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