
Dealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
Languages Spoken
English
Spanish
71 Reviews
Write a Review71 Reviews of Abel Valenzuela
February 25, 2024
Friendly service technicians and easy to schedule my appointment. Explanations of the work on my truck was clear and helpful appointment. Explanations of the work on my truck was clear and helpful More
Other Employees Tagged: Doug Butler, KC Flores
February 25, 2024
I have been going to that dealership for well over 30 years. Now that I have a truck I will be going there all the time due to the last service that I had from another company years. Now that I have a truck I will be going there all the time due to the last service that I had from another company More
Other Employees Tagged: John Hancock, Doug Butler, KC Flores, Shawn Wabeke
February 23, 2024
I no longer live in Washington and had purchased a gold certified pre-owned truck out of state. Two weeks later the heat in the cab stopped working while visiting family during the winter holidays. I have certified pre-owned truck out of state. Two weeks later the heat in the cab stopped working while visiting family during the winter holidays. I have always had a good experience with Tom Denchel in the past. That being said, Abel Valenzuela did inform me that it could take up to 4 to 6 weeks to get the vehicle fixed. My only real complaint? When someone says they will call you and then doesn't call on 4 different occasions, then it gets frustrating, especially trying to coordinate transportation out of state. Seven weeks later the vehicle was fixed and because the repair took so long the dealership waived the $100 deductible required by the warranty. More
February 17, 2024
Oil leak because excess oil under the pan was not wiped clean; sufficient oil was not up to the dip stick mark and had refill two pints; this was done at an oil service station. They show me before adding clean; sufficient oil was not up to the dip stick mark and had refill two pints; this was done at an oil service station. They show me before adding anything to my pick up; I don’t think I can trust your company. More
February 16, 2024
Very helpful and friendly. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. Did work in timely manner. Keep me posted about the process and what was needed to fix the car. More
Other Employees Tagged: Doug Butler, KC Flores, Shawn Wabeke