Exception service from beginning to end Abraham is the
best at what he does. We feel totally like family.
best at what he does. We feel totally like family.
More
by kimbect
Verified Customer
Verified Customer
Jul 01, 2025 -
BMW of Jackson responded
It makes our day to hear that Abraham made you feel like family at BMW of Jackson. Thank you for sharing your experience with us!
What every dealership should keep in mind is that you are
only as good as your personnel. In my service case, the personnel had no or very little experience in customer service. The only words spoken to me i
only as good as your personnel. In my service case, the personnel had no or very little experience in customer service. The only words spoken to me is that you are 10 minutes late for your appointment ( mind you I drove an hour in a storm to get there.) then the person said I need your key. When my service was complete he said, “ here’s your key, sign this, and your car is parked out in the parking lot. He shared no information about the service status of my car, he didn’t even reset my service notice, now my car is constantly saying my service is overdue. This is the person your customers see and interact with when coming to your dealership.
More
by karenbloodsaw
Service Price Transparency
Holds to their service commitments.
Once you schedule you can build your day around what they promised.
Once you schedule you can build your day around what they promised.
More
by cpolk2007
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
Jun 18, 2025 -
BMW of Jackson responded
Thank you for sharing your experience with BMW of Jackson! We're glad to hear that our team met their service commitments and made scheduling convenient for you. We appreciate your support!
Service personnel was not very informative or customer
oriented. However service was efficient. Maybe training personnel on customer service would help.
oriented. However service was efficient. Maybe training personnel on customer service would help.
More
by karenbloodsaw
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
BMW of Jackson responded
Thank you for your feedback on the service at BMW of Jackson, Karen. We appreciate your suggestion regarding customer service training and are glad to hear that the efficiency met your expectations. We'll work on improving our communication with customers moving forward!
The experience was easy and pleasant straight forward
offer and easy financing of the vehicle
offer and easy financing of the vehicle
More
by gotaustin2
Verified Customer
Verified Customer
Other Employees Tagged:
Landen Tucker
May 26, 2025 -
BMW of Jackson responded
Thank you for taking the time to write BMW of Jackson a review!
My service advisor was very helpful and friendly.
It took a while, but that probably because they had quite a few customers. I was satisfied with everything.
It took a while, but that probably because they had quite a few customers. I was satisfied with everything.
More
by vandersong
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
May 19, 2025 -
BMW of Jackson responded
We're delighted to hear that your service advisor provided helpful and friendly assistance at BMW of Jackson. We appreciate your patience during the busy time, and we're glad you left satisfied with everything!
The dealership is nice could use a store.
And be able to come in, and buy stuff for your car n clothes n shoes and other stuff. But it’s nice.
And be able to come in, and buy stuff for your car n clothes n shoes and other stuff. But it’s nice.
More
by gabriellajones2263
Verified Customer
Verified Customer
May 12, 2025 -
BMW of Jackson responded
Thank you for your feedback! We're glad to hear you find BMW of Jackson nice, and we appreciate your suggestions about adding a store. Your input is valuable as we strive to enhance our customer experience.
Went to the Chevrolet dealership to buy 3 ton truck and
left my wife alone for 30 minutes and came home with a BMW convertible
left my wife alone for 30 minutes and came home with a BMW convertible
More
by Kdkfarms
Verified Customer
Verified Customer
May 05, 2025 -
BMW of Jackson responded
It sounds like your visit to BMW of Jackson took an unexpected but exciting turn! We hope you're both enjoying the new convertible and appreciate you sharing this fun experience with us.
Abraham was the best sales associate ever!
So helpful and caring I recommend everyone to buy a car from him and the team at Jackson BMW!
So helpful and caring I recommend everyone to buy a car from him and the team at Jackson BMW!
More
by adarsht789
Verified Customer
Verified Customer
Apr 29, 2025 -
BMW of Jackson responded
We're pleased to hear that Abraham provided such helpful and caring service at BMW of Jackson. Thank you for recommending our team, and enjoy the ride!
Ok.
Service department needs
Car clean foll of gas. Ready to go. Your Teck,”Bradley “ was extremely helpful. Smart polite and very knowledgeable. Gre
Service department needs
Car clean foll of gas. Ready to go. Your Teck,”Bradley “ was extremely helpful. Smart polite and very knowledgeable. Great he deserves a raise.
More
by TELMORE
Verified Customer
Verified Customer
Apr 29, 2025 -
BMW of Jackson responded
Thank you for sharing your feedback about the service at BMW of Jackson. We're glad to hear that Bradley provided helpful and knowledgeable assistance, and we'll be sure to pass along your kind words! We appreciate your input on how we can improve our services further.
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
