Adam Altvater

On July 30, 2026, Camelback Kia claimed they performed a full 5K service on my vehicle, including an oil and filter change, tire rotation, fuel additive, fluid top‑off, and multi‑point inspection. None of t full 5K service on my vehicle, including an oil and filter change, tire rotation, fuel additive, fluid top‑off, and multi‑point inspection. None of these services were actually done. My oil life still showed 33%, the oil sticker was not changed, and Firestone confirmed the filter on my vehicle does not match the part number on the invoice. My tires were marked and were never rotated. I received no service video or photos, which the dealership normally provides. When I arrived, the service advisor told me I was not the owner of my own vehicle and insisted someone named “Daniel Quintero” owned it until I proved ownership with my registration. I waited two hours at the dealership and another hour at Firestone to verify the work. The service director never returned my call. This experience appears to involve fraudulent documentation and failure to perform contracted services. More

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From their service girl to their parts guys, they don’t want to treat customers with respect. I just asked for a part for a battery cable and they couldn’t get that right for my mother‘s car. I wanted to f want to treat customers with respect. I just asked for a part for a battery cable and they couldn’t get that right for my mother‘s car. I wanted to find a dealership I could do business with don’t go to this dealership, the car is a good product. Koreans make a good car, but the Americans don’t know how to give good customer service too bad Camelback, another bad dealership on Camelback did you read that one too, buddy pathetic More

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