Adam English

poor experience. Made an appointment and spoke with Justin. Was handed off to salesman Scott who seems to not have full knowledge of the vehicle he was advertising t Made an appointment and spoke with Justin. Was handed off to salesman Scott who seems to not have full knowledge of the vehicle he was advertising to us. When asked questions was met with hesitating,uncertain answers and a general feeling that there was a lack of knowledge. When it came time to discuss price the general manager Adam came to talk price there was no wiggle room. Was given a 30k price tag not counting fees for a car listed at 27k. When told about our budget and price limit we were pushed to go to a higher price point and when we made a better offer there was no negotiating. The manager left and came back telling us they wouldn't even remotely meet our budget even tho we were willing to put 1500 down. They then attempted to sell us a worse car with more miles for a price equally as bad. To be clear there are better deals else where and recommend searching other places as It seemed clear that their intention was not to sell cars or discuss pricing options. I hope they know they missed out on a sale. My wife and I absolutely LOVED the vehicle. I just wish they were willing to at least TRY to work with us. If you're wanting to negotiate a price, this is not the dealership for you.Edit: After posting this review a member of the team reached out to my wife to see if we were still interested. When responding that we loved the car but did not feel as if the team was ready to make a deal we were talked down to and spoken to as if we were too poor to afford a USED car. We ran the numbers and the numbers that came back with made no logical sense. STAY AWAY FROM THIS LOT AND FROM SALESMAN SCOTT AND MANAGER ADAM THEY HAVE NO RESPECT Edit 2. Scott continues to text us cars and propose things out of budget. When we told him we had a poor experience and would not be back to the dealership he got attitude with my wife saying he did everything right and did everything to make us comfterble and that it's not his fault. Scott clearly has no skill as a sale person he is rude talks down to people and clearly this dealership has no interest in caring for customers. One again STAY AWAY FROM THIS LOT I WOULDNT BUY A CAR FROM HERE IF IT WAS THE LAST CAR ON EARTH AND IT WAS FREE!!!! More

Report | Print

I recommend you to coming in GMC to trade your vehicles, because I traded my car for a new car with little credit I have so you can do it too. because I traded my car for a new car with little credit I have so you can do it too. More

by Mmerelan89Marie Merelan Verified Customer Verified Customer

Report | Print

I picked up my vehicle at night. I didn’t see the crack in the windshield until the next morning. I took pictures and sent them to Adam English. He went to his manager. I was told I I didn’t see the crack in the windshield until the next morning. I took pictures and sent them to Adam English. He went to his manager. I was told I would have to submit an insurance claim to get it fixed. I was told I should have reported the crack in the windshield the night before. I explained it was dark out and didn’t see the crack. I was told it was my problem. I called to talk with Adam’s manager. I was told on 4 separate occasions he was in a meeting. He never returned my call. I would not shop at this dealership ever again! More

by lisa.lebaron Verified Customer Verified Customer

Report | Print

He was very helpful and patient. I had a great experience with buying my car. I had a great experience with buying my car. More

by LYNETTEBOYER Verified Customer Verified Customer

Report | Print

Very helpful. Courteous. Willingness to work with the customer. Communication was great. Would recommend to use aga Courteous. Willingness to work with the customer. Communication was great. Would recommend to use aga More

by blhcph Verified Customer Verified Customer

Report | Print

The service was great they did a good service on the car will come back will come back More

by zoltekpaul5 Verified Customer Verified Customer

Report | Print

Delivered on what they promised. Professional personable. New car was ready clean and fueled up. Professional personable. New car was ready clean and fueled up. More

by kevinhardegree Verified Customer Verified Customer

Report | Print

What a wonderful experience, everyone was so friendly and helpful for me buying my 2015 Nissan Armada. My salesman was excellent he was very informative and friendly. The financial person was great helpful a helpful for me buying my 2015 Nissan Armada. My salesman was excellent he was very informative and friendly. The financial person was great helpful and friendly. Will definitely go back when I need a truck. Thank you More

by Susan Verified Customer Verified Customer

Report | Print

This dealership went out of their way to make my deal happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle happen. Extremely satisfied and would give 5*. From start to finish, I had a plesent experience. I dealt with 6 differ dealership during this vehicle buying experience and Gainsville GMC earned my business. More

by CURTRIDENOUR Verified Customer Verified Customer

Report | Print

Good service everyone was very attentive and friendly. Thank you for assisting us in the car buying experience. Thank you for assisting us in the car buying experience. More

by Jrican76 Verified Customer Verified Customer

Report | Print