Adam Hensley | Page 34

Great service and great people! Adam is always helpful and goes out of his way to answer every question and get my truck back as quickly as possible. The service has always been spot Adam is always helpful and goes out of his way to answer every question and get my truck back as quickly as possible. The service has always been spot on. More

by SEJONASON Verified Customer Verified Customer

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Over heated engine Peter the service advisor is very helpful and made my visit and service go smoothly. The service center advisors always update me and explain the pro Peter the service advisor is very helpful and made my visit and service go smoothly. The service center advisors always update me and explain the process from arrival to invoicing. Thank you Peter Hindley. More

by AJa#7@q.com Verified Customer Verified Customer

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Excellent service The quebedeaux service team is the best, always greeted with a smile and fresh Starbucks coffee. Service is always quick and done right the first time The quebedeaux service team is the best, always greeted with a smile and fresh Starbucks coffee. Service is always quick and done right the first time. Completely satisfied with the quebedeaux service team. More

by PHINDLEY1978 Verified Customer Verified Customer

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Awesome My husband and I have bought numerous vehicles from Quebedeaux and every experience has be awesome! Zachary for being a young man and only having 8 m My husband and I have bought numerous vehicles from Quebedeaux and every experience has be awesome! Zachary for being a young man and only having 8 months at the dealership was very knowledgeable and when he didn't know the answer he went and got help from someone else. Sharp young man that I would recommend someone to if they were looking for a good saleman! More

by KRISTI2 Verified Customer Verified Customer

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Oil change Always helpful and willing to help very friendly and work well with my schedule. I was running late and they still fit me in and took care of my vehic Always helpful and willing to help very friendly and work well with my schedule. I was running late and they still fit me in and took care of my vehicle! More

by pistolpeteaz61 Verified Customer Verified Customer

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Unfinished Business Four issues. One was researched and reported to "regional" for additional research; but, then "dismissed" as a fluke that probably never happen again Four issues. One was researched and reported to "regional" for additional research; but, then "dismissed" as a fluke that probably never happen again. A second was checked and "declared working normally". Yeah, right. But it didn't seem right then and it doesn't seem right now. Maybe this is "the new normal". But, I will continue my own investigation. Third issue wasn't worked on because it had not been pre-scheduled with third party. And, finally, issue four - take 3. Expectation was set that we would be "amazed" at the resolution. It was amazing that it took nearly a quarter of mile before the regularly occurring annoyance was heard again. There was some improvement, but if silence is golden then the repair was a bit tinny. More

by Tony Ohno Verified Customer Verified Customer

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I love this Service Center Service is great .. Adam my service writer is way ahead of the game and I always get my car back cleaned... ask for Adam he is Dynamite !!! Service is great .. Adam my service writer is way ahead of the game and I always get my car back cleaned... ask for Adam he is Dynamite !!! More

by GDGUYS Verified Customer Verified Customer

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Quebedeaux service and parts center is the best! I take all of my vehicles to Adam for service and I am always 100% satisfied with the service and enjoy my visits. Additionally, Brian is an outstand I take all of my vehicles to Adam for service and I am always 100% satisfied with the service and enjoy my visits. Additionally, Brian is an outstanding parts guy and does what ever it takes to get the parts I need! Thank you Adam and Brian! More

by LACZ71 Verified Customer Verified Customer

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Proactive We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road Services to get the car to the dealer. A few calls to Road Service and a couple of visits from a roadside servicer (delays completely unrelated to Q), and the vehicle was on its way to Q. During these couple of hours, Adam was proactive in keeping contact with us and even making sure we had an alternate contact while he was out of the office for a short time. When the vehicle was delivered, it was working "normally" with nothing having been done to it. Tests returned largely normal results and did not indicate any definitive defect. With Adam's assistance, the decision was made to address "the least normal" item which was the item Adam had predicted as the probable cause. A long road trip and a week of local driving later ... no hint of a problem. More

by Tony Ohno Verified Customer Verified Customer

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4th New GMC vehicle purchase couldn't be happier I've bought 4 new GMC cars three at Quebedeaux. All four are serviced and taken care of by Quebedeaux. A 2006 Pontiac GTO, 2009 Pontiac G8GT, 2012 T I've bought 4 new GMC cars three at Quebedeaux. All four are serviced and taken care of by Quebedeaux. A 2006 Pontiac GTO, 2009 Pontiac G8GT, 2012 Terrain and now the 2019 Acadia. I've dropped some serious coin in this place with repairs to both Pontiac vehicles and Quebedeaux was always there. My Terrain suffered a rear end collision. Fear not the Q was there as always consistently demonstrating their superior mechanical competence by fixing all kinds of vehicle repairs I threw at them. They always honor factory bulletins and recall notices from GMC. Yes I had quite a few of those over the years. From the decision to buy to the repair shop I've experienced all their services. I wouldn't trust buying a car from any dealer in Tucson but Quebedeaux. I suggest always taking advantage of the free popcorn, free coffee, and shuttle service. These are Quebedeaux's dream team members I've worked with: Don Edwards (Sales) and John Hicks (Sales), Chet Williams (sales) a great team player. Adam Hensley (service) from grease monkey to service consultant he's the man, Brian Stowell (parts) he can order anything you want, and Tim Mullen (Finance). Overall Quebedeaux is honest, competent and reliable. You couldn't ask anything more from a dealership. thanks to everyone for another fantastic car and having my back. GMC car owner for LIFE! More

by finallink Verified Customer Verified Customer

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