Adam Hoffman

Avoid this dealership. They "crammed" a bunch of unnecessary services when servicing my 24 year old daughters two year old Elantra, which just needed an oil change @ 26,000 They "crammed" a bunch of unnecessary services when servicing my 24 year old daughters two year old Elantra, which just needed an oil change @ 26,000 miles. They did a $159 four wheel alignment (not called for by Hyundai at this mileage interval), a $150 "fuel injection cleaning" (again, not called for) and told her she needed a $20 "oil additive" b/c her oil change was 10 days late. I called seeking an explanation and am still waiting for a return call. Needless to say, we won't be back. You can make a sale or make a customer. You guys "won" the game yesterday, but will lose in the long run employing these tactics, especially with relatively uninformed people who trust you to service their vehicles. Oh, and she had to return the call after it was worked on b/c check engine light mysteriously popped on. More

Report | Print