Adam Lika

This was the worst new car buying experience Ive ever had. Hyundai City of Bay Ridge lured me in under the promise of selling a brand-new vehicle, but what I received was far from that and the paperwork had. Hyundai City of Bay Ridge lured me in under the promise of selling a brand-new vehicle, but what I received was far from that and the paperwork later revealed they had sold it as used while pushing me into financing with double charges (yes, they did not honour the full promised discount).The car was delivered without a proper pre-delivery inspection, and it showed: it had scratches, dents, a broken door handle, a missing tire kit, and no full tank of gas. This is not how a new car should be delivered.When I raised concerns, they didnt own the issue instead, they kept calling me back in with vague reassurances but no real resolution. I also reached out to Hyundai USA, and was disappointed to see the lack of accountability at the brand level as well.This is not how you treat a customer. I trusted this dealership and expected transparency and basic professionalism. Instead, Im left with buyers remorse, a damaged vehicle, and a brand I no longer feel loyal ***** sharing this so others dont fall into the same trap read the fine print, and dont take their new car promise at face value. More

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It was Memorable Day Event when we purchased our New Hyundai 2025 Kona Limited. The Hyundai Bay Ridge Dealership demonstrated team work, integrity, professionalism, and respect. Our salesmen Emre Isli Hyundai 2025 Kona Limited. The Hyundai Bay Ridge Dealership demonstrated team work, integrity, professionalism, and respect. Our salesmen Emre Islik provided us with a pressure free, informative experience. His company on test driving a New Hyundai Kona Limited 2025 car was a pleasure. Making us feel extremely comfortable, enabling us to fall in love with the car. Moe, showed us the infotainment system and answered what ever questions we had. Rohan helped us finance our New 2025 Kona Limited. We spent a good portion of time reviewing different options. He answered numerous questions thoroughly, Allowing us to go with a comfortable plan. A huge shout out to Danny for making our purchase complete. We recommend this Dealership if you want to purchase your next ride! More

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They force people to write good reviews. You are lucky if you escape and write what you really think. Mohammad tricked us to pay extra $5,000 for the finances car. Promised to correct his mi You are lucky if you escape and write what you really think. Mohammad tricked us to pay extra $5,000 for the finances car. Promised to correct his mistake but never did. Going to small claims court next week. More

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This review is for the worst dealership I have ever dealt with, in 25 years of purchasing/leasing cars. In summary, I was being attended to by a salesperson that showed me a price for the Santa Fe 2025 Calli with, in 25 years of purchasing/leasing cars. In summary, I was being attended to by a salesperson that showed me a price for the Santa Fe 2025 Calligraphy package I agreed to. I paid the deposit we agreed to and was ready to pay the monthly amount he told me of. After days of going back and forth we finally got to the financing office ready to sign the deal, when at LAST MINUTE I was told a completely different price than what we agreed to originally. Due to having paid a deposit already, I was not allowed to back on the deal. This is very unprofessional and simply not good business practice. I finally agreed to the price and picked up the car once it was delivered. They then gave me a car with the wrong tire pressure, and although the window sales sticker states the cross rails are dealer install, they were given to me uninstalled. Lastly, I was supposedly given new tires yet TWO DAYS after receiving the car and not driving much the entire rear left tire blew out while in park. The dealership would not take responsibility for the damages and I had to pay for the new tire out of pocket. More

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