Adam Lohman

Always receive exceptional service from fixed ops at CD CDJR in Kansas City! Will be back CDJR in Kansas City! Will be back More

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I went in for a simple oil change but most definitely won’t be back to this specific dealer. After the change I watched the lube tech harshly accelerate my Ram TRX multiple times back to the service pick won’t be back to this specific dealer. After the change I watched the lube tech harshly accelerate my Ram TRX multiple times back to the service pickup area. After oil change the next day I found residual oil dripping from the undercarriage and all pooled up on the skid plate of the truck. Luckily it turns out it was a mess of oil left over from the recent oil change, there was also used oil on the paint around the hood. They then did not communicate with me and drove my truck off the dealer lot to the dirty unapproved car wash down the street. When I brought up these concerns to one of the service advisors there (bald guy with black beard) he got defensive and rude and had a what do you want me to do about it attitude. More

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Adam is a real people person. He remembers names, vehicles and situations. He's the best service rep I've dealt with in some time. He remembers names, vehicles and situations. He's the best service rep I've dealt with in some time. More

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