Adam Nguyen | Page 12

Awesome experience all the way around. Entire team was professional and a pleasure to work with! Entire team was professional and a pleasure to work with! More

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Bought a brand new 2024 Santa Cruz, brought it home and had it for a week when one night it rained. Woke up the next morning with the front passenger floorboard soaking wet. I immediately returned it to t had it for a week when one night it rained. Woke up the next morning with the front passenger floorboard soaking wet. I immediately returned it to the dealership. According to their platinum mechanic, one of the drain hoses coming from the sunroof has a clip going down the frame that was not properly installed by the factory. According to the sales manager, this is not the first Santa Cruz that has had this factory issue. My experience with the management team was very poor. General manager Tim seems to always be in a meeting when you call or come by. My first conversation with general manager Tim was that initially he was preoccupied and really was not interested in hearing what I had to say. The sales manager’s attitude basically has been, oh well, things happen. The management team doesn’t feel that all the water coming in through the frame behind the glove box and onto the floor will have any affect on any wiring or components. General manager Tim said he would contact Hyundai about replacing the carpets since obviously that much water will probably cause mold and mildew issues. It’s been two weeks and have not gotten a response back. The only bright spot in dealing with this dealership was the initial salesman, Jacob. Jacob did an outstanding job and is an outstanding salesman. He is very attentive and easy to work with kudos to Jacob in sales. More

by TPT2792 Verified Customer Verified Customer

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Adam and the whole team at Shottenkirk Hyundai were great, I will be back again! great, I will be back again! More

by Robert Verified Customer Verified Customer

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Owen and Ed are great. Found the Calligraphy and I love it. Great customer service. My next purchase will come from Shottenkirk !!! Thank y’all so much. My wife is going to Found the Calligraphy and I love it. Great customer service. My next purchase will come from Shottenkirk !!! Thank y’all so much. My wife is going to be very surprised. More

by RDB1217BRYANT Verified Customer Verified Customer

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We love love love our new 2024 Tucson. If you are in the market make sure to see Rudy for the best deal and the best service!!! If you are in the market make sure to see Rudy for the best deal and the best service!!! More

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Brandon made buying our new vehicle so easy. He listened to our needs every step of the way, and made sure we left with a great option for our family! He listened to our needs every step of the way, and made sure we left with a great option for our family! More

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Highly Recommend! Brandon was great to work with and really went above and beyond to ensure I got the car I wanted. Brandon was great to work with and really went above and beyond to ensure I got the car I wanted. More

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A very easy buying experience! Henry was great to work with. We are enjoying our new Tuscon. Henry was great to work with. We are enjoying our new Tuscon. More

by W3BAILEY Verified Customer Verified Customer

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My wife and I had a great experience buying a new SUV. Everyone was nice!!! The SUV I saw online was not the one we bought because they had another in better condition. Everyone was nice!!! The SUV I saw online was not the one we bought because they had another in better condition. More

by EPRESSLEY06 Verified Customer Verified Customer

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Had a great experience purchasing our new vehicle. Brandon was friendly and helpful with all our questions. He really made us feel like friends VS just another customer. There was no pressure on purch Brandon was friendly and helpful with all our questions. He really made us feel like friends VS just another customer. There was no pressure on purchase and he took his time to make sure we were confident about the decision. More

by Julio J. Verified Customer Verified Customer

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