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Adam Odor
Adam Odor at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Adam Odor

Sales Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.2
23 Reviews
4.2

23 Reviews

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23 Reviews of Adam Odor

February 27, 2026

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Employee Rating

Kaylum was both knowledgeable and professional. He answered all my questions promptly. I would definitely work with him again. More

by JRFOX69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylum Merklein

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Feb 27, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your five-star rating and for choosing a new Ram 1500. We’re glad our team was knowledgeable and professional, and that your questions were answered promptly. We look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

January 08, 2026

Dealership Rating
Employee Rating

There were some glitches in the beginning, But things were resolved and I ended up moving forward, and I am happy with the purchase!! Thank you!!! More

by DEBRAMATINAS
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

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Jan 08, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

January 08, 2026

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Employee Rating

I felt extremely pressured. The sales people were unorganized. I wasn't given all the info about the car. I was shuffled around. I felt very misled and the vehicle doesn't have More

by OMTIGO
Recommend Dealer
No

Other Employees Tagged: Adam Odor

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Jan 14, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

Jan 17, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

Jan 17, 2026

OMTIGO responded

Hi Chad. Thanks for responding. I’d be happy to talk with you about this experience. I’m still really frustrated and disappointed that nothing has been done to resolve so many issues. My email is omtigo@yahoo.com and my phone number is (262) 391-4170. Either form of communication is fine. I’ll look forward to hearing from you. Thank you. Beckie

Jan 20, 2026

OMTIGO responded

Please contact me to get this resolved. The longer this takes, the more upset I am. My phone is (262) 391-4170. Thank you.

January 04, 2026

Dealership Rating
Employee Rating

Bob was honest and seemed trust worthy They made it easy to buy a used car More

by Jen3584
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

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Jan 06, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

January 03, 2026

Dealership Rating
Employee Rating

I felt like I was being taken advantage of. It was a scam. They made me purchase things they never even did. More

by RANK.SARAH
Recommend Dealer
No

Other Employees Tagged: Adam Odor

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Jan 07, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for bringing this to our attention, Sarah, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chad Ellis chad.ellis@russdarrow.com

Jan 07, 2026

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for bringing this to our attention, Sarah, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chad Ellis chad.ellis@russdarrow.com

November 16, 2025

Dealership Rating
Employee Rating

The people at the dealership were friendly. They answered all my questions Overall a pleasant experience More

by ERICJH817
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

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Nov 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

October 23, 2025

Dealership Rating
Employee Rating

Great service 👏 Everyone is very nice. Answer all our questions and explain everything this to us. More

by CHABELA21995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylum Merklein

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Oct 23, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

October 12, 2025

Dealership Rating
Employee Rating

Went above and beyond to get me approved! Will use them again in the future! More

by MOONLIGHTBOO2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Benson, Scott Schrimpf

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Oct 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Please let us know if we can be of any more assistance. Chad Ellis chad.ellis@russdarrow.com

October 11, 2025

Dealership Rating
Employee Rating

Parker made this a seamless process. He continued to check in, but was not forceful, until I was ready to purchase. Great experience overall!!! More

by KARIDROTNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla

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Oct 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Dodge Jeep RAM of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Chad Ellis chad.ellis@russdarrow.com

August 30, 2025

Dealership Rating
Employee Rating

Robert Phillips could not have been more helpful during every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actu More

by DEANOT25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

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Aug 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

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