Adolfo Fermin

I would like to take the time to thanks the entire staff to make the entire process smooth and stress-free, Edwin went above and beyond to ensure I was happy with my purchase. to make the entire process smooth and stress-free, Edwin went above and beyond to ensure I was happy with my purchase. More

by R P Verified Customer Verified Customer

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I wish I could give more than a five star. Exceptional service i was very satisfied with the service, customer relations. Top of the tops. Thanks Adem and your team you guys are the best. I f Exceptional service i was very satisfied with the service, customer relations. Top of the tops. Thanks Adem and your team you guys are the best. I feel heard and served in every way a customer can be satisfied. My car always runs as new after I visit mitsubishi Ramsey...a place to go all the time. Thank you so very much Team Adem for good quality of work you do!!!. Keep it up!!! More

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Poor is an understatement! After having an in-depth conversation with Sales person- Anthony , after discussing price along with fees - after a 2 hr drive to this shameful Plac After having an in-depth conversation with Sales person- Anthony , after discussing price along with fees - after a 2 hr drive to this shameful Place I come to find out the car is $6500 more - and it says it somewhere on a “page” on the internet. Scammers! I drove 2 hrs there and 2 hrs home on a Friday to find out there’s a hidden fee associated with a cash deal . What?! Shame on you! You’re dishonest and totally misleading! More

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Awesome crew to deal with! The car we looked at was immaculate and they were very accommodating to us! Would highly recommend this dealership to anyone looking for a wonderful The car we looked at was immaculate and they were very accommodating to us! Would highly recommend this dealership to anyone looking for a wonderful experience and a great vehicle that is clean and well priced! More

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We solved the purchase of the car with great quality in service. We made a good deal for both sides, we left satisfied. service. We made a good deal for both sides, we left satisfied. More

by CRISTOEVIDAL Verified Customer Verified Customer

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I had a great experience. Sam and Luis put me in a fantastic truck and were amazing people. Thank you very much Route 17 Mitsubishi. Sam and Luis put me in a fantastic truck and were amazing people. Thank you very much Route 17 Mitsubishi. More

by UTSOLUTIONS Verified Customer Verified Customer

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They bend over backwards to sell you the car but after it is delivered no one will help you. It is amazing how 5 days in a row no manager was available to return my email or phone calls. My car was deliver is delivered no one will help you. It is amazing how 5 days in a row no manager was available to return my email or phone calls. My car was delivered with not being detailed, took forever for them to pay my trade in off and they owe me a small refund and not one person has addressed it. My new registration took well over a month. I finally did take my car in for service and they detailed it but as per the sticker still did not get my full tank of gas. I have texted my sales person and no reply. More

by BLAR23 Verified Customer Verified Customer

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Pros: -Very friendly and helpful staff. They will work with you to make sure you leave happy. -Flexible with discounts and trade ins. They will give you a very good price on your trade in. They will work with you to make sure you leave happy. -Flexible with discounts and trade ins. They will give you a very good price on your trade in. Cons: -Sleazy pricing. The listed price for the vehicle I went in to look at was $15,000, but I missed the one line in the long description that said “price reflects $6000 downpayment”. They only listed it at that price to catch your eye. -When I test drove the car, I noticed that it pulled to the right and mentioned to the salesman that it might need a wheel alignment. He said that al the cars are inspected and touched up before being put on the sales floor, and that the wheel alignment should be fine. After purchasing the vehicle and driving it for a couple hours, it DEFINITELY needs a wheel alignment. More

by HIDEOSCHWARTZ Verified Customer Verified Customer

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Horrible dealership, over two months to off a payoff note from trade in. They will never return your phone calls or give you a straight answer once you return to the dealership for answers. Please don't tell from trade in. They will never return your phone calls or give you a straight answer once you return to the dealership for answers. Please don't tell me it was an oversite (a deal is a deal complete your end). Plates 2 months waiting (DMV is processing them) come on. More

by CARSILLOJOE Verified Customer Verified Customer

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While the car buying process was fine, the follow up to get my license plates was awful. After one month of not getting my license plates/receiving an update, I called and did not receive a phone call b get my license plates was awful. After one month of not getting my license plates/receiving an update, I called and did not receive a phone call back, even though I was told I would receive one in a couple of hours. I ended up calling almost 40 times over the next month and received only 1 phone call back. Every time I spoke with the person at the front desk, she was short with me and disrespectful. I spoke with the finance manager and he too never provided a sufficient update. Every time I spoke with him, the only update was "the DMV was still working it", even though towards the end of the month he shared they actually hadn't even started working it until that point. It was an extremely painful process with terrible customer service. More

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