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Adrian Alonso
Adrian Alonso at Don Davis Nissan

Adrian Alonso | Page 7

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

Contact Me
4.7
179 Reviews

Dealership Experience

3 yrs

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

Hebrew Hebrew

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4.7

179 Reviews

Write a Review

179 Reviews of Adrian Alonso

January 01, 2025

Dealership Rating
Employee Rating

Always honest about timing, thorough about work and friendly to make you feel at home; plus there’s coffee. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds , Damarcus Allen, Seth Baer, Justin Davidson, Mauricio Marchant, Sammy Neria, Miridiam Ramirez

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Jan 04, 2025

Don Davis Nissan responded

Hi Alyssa, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! It was really great to see you again and your number 3 is as beautiful as your other 2 :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

December 25, 2024

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Employee Rating

He did great and he had great customer service. I will definitely be back again for sure More

by jrae656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Damarcus Allen, Seth Baer, Justin Davidson, Mauricio Marchant, Miridiam Ramirez

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Dec 29, 2024

Don Davis Nissan responded

Hi jrae656, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 17, 2024

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Employee Rating

Seth was very help and got my car in fast and was done fast !! Great customer service More

by kendalljesse143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Aguirre, Seth Baer, Jerry Jackson

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Dec 21, 2024

Don Davis Nissan responded

Hello Kendall Jesse, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 10, 2024

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Employee Rating

Very professional service and courteous personnel. Also, the attention they give to customers is important because that’s one of the reasons we keep coming back my wife and I thanks. More

by DAVJ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Octavio Lopez, Casandra Rodriguez , Damarcus Allen, Seth Baer, Justin Davidson, Daniela Escobedo, Mauricio Marchant, Sammy Neria, Miridiam Ramirez

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Dec 21, 2024

Don Davis Nissan responded

Hello Davj01, thank you for your kind words! We're happy to hear that you had a great experience with our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We hope to provide you with service worthy of 5 stars in the future and we look forward to seeing you again soon!

December 09, 2024

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Employee Rating

Got my car in quick, but it took over an hour and a half just for an oil change and the waiting room was practically empty. Other than that, no complaints with the service. More

by michaelardejong
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Don Davis Nissan responded

Hello Michael, we are appreciative for your feedback! We're committed to providing excellent service, and we're hope to provide you with faster service worthy of 5 stars on your next visit. We can't wait to welcome you back!

December 09, 2024

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Employee Rating

My appoitment for my service was great and they took care of me in a very timely manner. More

by ACROWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Don Davis Nissan responded

Hi Acrowell7, thank you for your kind words! We're thrilled to hear that you had a great experience with Adrian and our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon!

December 06, 2024

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Employee Rating

Thank you for taking a look at my vehicle and completing the job that failed. I really appreciate it. My car appears to be working ok. More

by speaj5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

December 03, 2024

Dealership Rating
Employee Rating

The dealership always takes care of my car. It just took longer than expected and I was without a car for over a week, with no loaner car. More

by nwright8785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Mims , Damarcus Allen, Seth Baer, Alyssa Crow, Justin Davidson, Daniela Escobedo, Naeykwon Keeley, Mauricio Marchant, Sammy Neria

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Dec 13, 2024

Don Davis Nissan responded

We are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and hope that we can earn your business again in the future.

December 02, 2024

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Employee Rating

I was given keys to someone else’s car so I could get in to drive away. More

by michelleann98
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Dec 13, 2024

Don Davis Nissan responded

Hi Michelleann98, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss the matter further please contact our service director, Jerry Jackson at 817-588-5364. Thank you!

November 30, 2024

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Employee Rating

I'm so disappointed, it’s my third car with Don Davis, and lately maintenance service it’s been xxxx, I need a battery replacement, I went on July 22nd, I left my car 5 days, they said they gave me a new More

by Yamilca77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Damarcus Allen

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Dec 13, 2024

Don Davis Nissan responded

Hello Yamilca, Thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

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