Adrian Alvarez

As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially Adrian A) that worked with me through 95% of my purchase. There's a Colin (with long hair) that also had a great attitude and personality. My finance manager Evan, was great, informative and very helpful. However, a couple of the sales managers were not anywhere near the positive level of the salesmen I had the pleasure to work with. Shady false information accompanied with salty attitudes if things didn't fully go their way. The vehicle I chose had paint issues on the hood, in which I was told would be taken care of, it never happened. When I came to pick my new vehicle up, it wasn't detailed as it should've been, the engine was dirty & spotted more than a "customer ready" vehicle should've been. I was told I'd receive a full tank of gas, it was 3/4 full. And I will still say I had a pretty good sales staff, but I was never shown any features or explanation of accessories of/on my vehicle. I'm not sure who's in charge of that that type of process action for new customers, but it never took place for me. Unfortunately, I'll pass along this review to any potential customers I may come across. As I conclude, I'll say... a great vehicle and floor salesmen, but a low level overall experience. I'd rather not have been an unhappy customer. More

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I like the environment, everyone is welcoming and helpful and look for ways to help you. and look for ways to help you. More

by ckmcguire Verified Customer Verified Customer

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Our salesman Jean Pierre was wonderful! He was a very professional young man and is a true asset to the Germain Dealership. He was a very professional young man and is a true asset to the Germain Dealership. More

by dukz76 Verified Customer Verified Customer

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Amazing experience! Easy in and out, ask for Adrian! Very informative and guides you every step of the way! Easy in and out, ask for Adrian! Very informative and guides you every step of the way! More

by vazart04 Verified Customer Verified Customer

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Adrian Alvarez was great to work with. No high pressure and very patient. I would highly recommend Adrain. No high pressure and very patient. I would highly recommend Adrain. More

by MJB7 Verified Customer Verified Customer

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Great experience with caring people. They worked with me to get the right vehicle at the right price. They worked with me to get the right vehicle at the right price. More

by lifecoach4yourlife Verified Customer Verified Customer

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Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More

by harveygray243 Verified Customer Verified Customer

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I think the Dealership is awesome! The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. More

by Patti Verified Customer Verified Customer

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The staff is extremely friendly. The negotiation was fair. The process was painless. I would definitely go back the next time I need a new vehicle. The negotiation was fair. The process was painless. I would definitely go back the next time I need a new vehicle. More

by josie.houghton Verified Customer Verified Customer

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Enjoyed our buying experience at Germain Honda (Surprise, AZ). All of their staff was courteous, knowledgeable, and great to work with. Only issue or request, would be in getting information on Honda Roads AZ). All of their staff was courteous, knowledgeable, and great to work with. Only issue or request, would be in getting information on Honda Roadside Assistance would be to have received a brochure, etc., detailing coverages. More

by joseph.nunez Verified Customer Verified Customer

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