Ahmad Al-Jallad | Page 15

Stress free and fun experience I needed to get a new vehicle as my truck has some major problems. I went to the dealer and John Earl the salesman helped me to find a truck i love an I needed to get a new vehicle as my truck has some major problems. I went to the dealer and John Earl the salesman helped me to find a truck i love and could afford. I saved alot of money off the sticker price and was treated super. Also Mike Penner was very helpfull. Thanks and will reccomend you to my friends. Thanks More

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Great Sevice by John Earl and Tommy Sollicito My husband and I stopped in to look at the new Chevrolet Trax LS AWD on Memorial Day. Our long time Sales Manager Tommy Sollicito who we have purchas My husband and I stopped in to look at the new Chevrolet Trax LS AWD on Memorial Day. Our long time Sales Manager Tommy Sollicito who we have purchased cars with over the last 32 years referred us to salesman John Earl. John was very professional and took the time to show us around the dealership and we test drove a couple of new Trax. John took the time to show the details of all the ins and outs of the Trax. We leased a 2017 Trax that day and was able to drive home the Trax SUV on the same day of our visit, Now that's service! Thanks to Earl and Tommy we are again very satisfied with Imperial Chevrolet. Linda & George More

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Satisfied It was a easy and pleasant experience with imperial chevrolet in mendon ma. They provided every answer to all our questions and made it easy for us to It was a easy and pleasant experience with imperial chevrolet in mendon ma. They provided every answer to all our questions and made it easy for us to purchase our 2016 chevy silverado 2500 series. I would highly recommend this dealer for you next purchase of your new vehicle. More

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2018 equinox I have not purchased a new car in over 22 years. The staff at Imperial Chevy was excellent in all aspects of my purchase. My salesman John Earl, Brian I have not purchased a new car in over 22 years. The staff at Imperial Chevy was excellent in all aspects of my purchase. My salesman John Earl, Brian Rische were vey professional helpful and great to work with. My Business manger Ahmad Al-Jallad was excellent with getting my financing. Bruce D'ambra Sales Manger was also very helpful with my purchase. I would highly recommend all these gentleman and Imperial Chevy for all your car needs.. More

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Sales Consultant Our sales consultant, Travis Hayward, was professional and a pleasure to work with throughout the entire purchasing process of a new Malibu. There was Our sales consultant, Travis Hayward, was professional and a pleasure to work with throughout the entire purchasing process of a new Malibu. There was plenty of stock to choose from and still not be confusing. We liked the test drive and Miss Mendon Diner. All other staff we interacted with were also friendly and helpful. Overall it was a good car-buying experience. More

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Five Stars & Would Recommend to Anyone! I had an amazing experience at Imperial Chevrolet! Jason B was a great salesman, very helpful & informative and Ahmad got us through the financing wit I had an amazing experience at Imperial Chevrolet! Jason B was a great salesman, very helpful & informative and Ahmad got us through the financing with ease. I will be recommending Imperial to anyone who is looking to buy a new or used car :D More

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Buying a used car Decent experience took care of me, would recommend. Bought a Malibu from this dealership had a little mix up when I went to sign the paperwork but was Decent experience took care of me, would recommend. Bought a Malibu from this dealership had a little mix up when I went to sign the paperwork but was taken care of and ultimately got what I wanted More

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Buying a used car We came in after work after seeing an ad on the internet. We were surprised that the car was still there. Sonny (Sanclerio) came out to greet us and We came in after work after seeing an ad on the internet. We were surprised that the car was still there. Sonny (Sanclerio) came out to greet us and showed us the car right away. We looked at several more cars in our price range ,but kept coming back to this one. He sat down with us and did all the paperwork and never pressured us in any way. Bruce (from the front desk) came over to meet us and was also very pleasant, When the time came to go in to talk with the finance department, Ahmad took over. Again, no pressure. He explained everything twice to us ( we are seniors) and we finally left at 9:30 that night. They helped clean out our old car and transfer everything in our new car. Ahmad also made us an appointment for next week to get our car inspected and a couple of add on feature. We have never been inside your workplace before, but we would give it an A+ rating!! We enjoyed the whole experience and would recommend you to anyone who wants to purchase a car. Thank you again, Pat and Guy Jess Auburn Ma. More

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Friendly salesmen, very helpful. Very satisfied, very mindful of what the customer is looking, will go to great lengths to make sure the customer is satisfied. The business manger wa Very satisfied, very mindful of what the customer is looking, will go to great lengths to make sure the customer is satisfied. The business manger was also very helpful looking to get a good loan rate. This is the third vehicle we have bought from this dealership and my husband and I are very pleased. John Earl was our salesman and Armad Al-Jallad was our finance person More

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Absolutely Amazing Experience Imperial Chevrolet is NOT your average run of the mill dealership! We were looking for a new vehicle and being life long GM owners we decided to try I Imperial Chevrolet is NOT your average run of the mill dealership! We were looking for a new vehicle and being life long GM owners we decided to try Imperial Chevrolet as we have always heard great things about them. We got lucky and got their best sales person, Travis Hayward. He was polite. He was courteous. He went above and beyond for us. Everything you basically wouldn't expect but would want from a salesman, he was genuine and knowledgeable and honestly we received the best service ever and for a fact he comes highly recommended. With our experience, shortly after receiving our car we had noticed a few issues with our vehicle and weren't happy so we brought the car back. Immediately everyone at Imperial Chevrolet went above and beyond to put the gears into motion to satisfy us which lead to us bringing it to their service department. Sean McCabe the service advisor was very professional and attentive to us and actually listened to us to help diagnose the problem and everyone in the service department such as Wayne and a few others were very speedy in resolving our issues and in less than a day we had our car back. We were even supplied with a rental vehicle at no cost to us and we spoke with Alicia and she went above and beyond to help us and answered all of our questions. She was very bubbly, energetic and professional and a very pleasant person to deal with. Also very knowledgeable and very helpful and attentive to our specific needs. Unfortunately we had some other issues and were still not completely satisfied so again we went back. We had spoke with Bruce and surprisingly enough according to THEM buying our car back and putting us into a different vehicle was the best answer. We agreed. For this we dealt with David Boratyn, clearly the best sales manager on the planet! He was also just as courteous and polite as Travis, Sean and everyone else at Imperial but he also portrayed the utmost professionalism and was very involved with our specific needs and moved swiftly to remedy our specific situation. We cannot speak highly enough of David. He was just absolutely amazing how he handled everything for us and we cannot thank him enough. When it came to the financial aspect of actually buying the car from Imperial we dealt with Ahmad Al-Jallad, also another amazing gentleman. He was also very professional and courteous and he talked with us the whole time while we were filling out paperwork to help ease our worries and help pass the time and just made us feel very relaxed and at home. He made that process seemingly fly by with his genuine, warming, and funny personality. He offered us everything they had available to us including a roadside assistance package which I would highly recommend to everyone. It was definitely a very relaxed atmosphere and we felt as though we were in the best hands throughout our whole car buying experience. If we could give each of those people a 10 star rating we would. We would definitely recommend Imperial Chevrolet to all of our family and friends and we'll definitely go back in the future! Honestly, I would fully recommend for anyone who is looking for a car to go to Imperial Chevrolet to buy it because they will work with you to make sure you're 100% satisfied and 100% happy with your new or used car! 5 stars for sure and if we could give ten stars we would! Absolutely amazing experience! Thank you so much to everyone at Imperial Chevrolet! More

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