Al Lewis

Great,low pressure. Professional. Sales person a little fast, but was professional. Financing, listened to my concerns. Professional. Sales person a little fast, but was professional. Financing, listened to my concerns. More

by saraanderson6219 Verified Customer Verified Customer

Report | Print

Very friendly and accommodating even while they are underconstruction. My service advisor was very good. underconstruction. My service advisor was very good. More

by srpastor0 Verified Customer Verified Customer

Report | Print

We were asked to return our vehicle for a recall we were told it would take a couple days and they would give us a car similar to what we were driving. dropped our mdx off on Thursday. Gentleman told us it told it would take a couple days and they would give us a car similar to what we were driving. dropped our mdx off on Thursday. Gentleman told us it should probably be Monday afternoon gave us a much smaller RDX , but it was new and we were just driving to work and back. . Anyway once we pulled out of the dealership we realize our distance to empty was 2 miles so we immediately stopped and filled it up with gas. No one had serviced it since its last use. We drove it home and on the drive home we noticed foul smell. Weren’t sure why it would have that kind of a smell with only 2000 miles on it. We Parked for the night. I drove it to work smell still pretty bad, second day I drove it to work Smell really bad parked it in the garage and didn’t drive it again until it’s return to the dealer. We found an old cat carrier in the back of car and was soiled so it was source of aroma. Took it out but didn’t drive it. I called the dealer on Monday to verify my car would be completed that afternoon and was told that it would probably be more like Tuesday as it was still not yet on the rack to be repaired. I waited until Wednesday as I had not heard back from the dealer to verify the car was ready. I was then told that it would be Thursday And they would call me when it was ready. Thursday evening rolled around I called. I believe they had already closed so I left a message. Friday I had not heard back so I called and was told it would be ready around 4 o’clock on Friday. Note that not one time was I contacted by the dealership. Every contact was instigated by me. I understand things happen and it may take longer than anticipated. However, a simple phone call would have eliminated my need to constantly track where my car was as I was being told it would be ready and it was not. My vehicle ran fine once we got it back. I was told that they did have to do a repair of the rod bearings and that was the reason for the delay. They could’ve told me that on Tuesday and I would’ve understood. I have no complaints with the Mechanical staff. I just feel a little bit of management would go a long way and it is my hope that the mechanic that performed the repair is better at his job than the management of the service department. More

by Storminguy Verified Customer Verified Customer

Report | Print

Very dishonest bunch! ! Beware of this dealer. Buy a Lexsus and save yourself a headache. ! Beware of this dealer. Buy a Lexsus and save yourself a headache. More

Report | Print

Best sales experience I’ve ever had. Anthony and Ron were helpful, insightful and genuine. Can’t ask for much more. The sale itself was quick and didn’t have to waste any time. Anthony and Ron were helpful, insightful and genuine. Can’t ask for much more. The sale itself was quick and didn’t have to waste any time. More

Report | Print

Everyone was so helpful and so nice this was by far the absolute best car buying experience! absolute best car buying experience! More

Report | Print

DO NOT BUY ANYTHING from this dealership. They charge a “luxury package” of 3495.00 and a $899 doc fee! Most dishonest people I’ve met in a long time. They would not accept financing from the They charge a “luxury package” of 3495.00 and a $899 doc fee! Most dishonest people I’ve met in a long time. They would not accept financing from the credit union. Said they would not sell us the car unless we finance through them. When we asked for our keys they didn’t want to give them to us so we could leave. We had threaten to call the police to get OUR keys. STAY AWAY!!! More

Report | Print

My salesperson Wes was awesome ! !. He went out of his way and gave me great customer service. I really appreciate it. Thank you so much. !. He went out of his way and gave me great customer service. I really appreciate it. Thank you so much. More

Report | Print

My experience with Huston was top-tier start to finish. Knowledgeable, great listening skills, and supportive with providing options. His leadership was the determining factor in making what I beleive to b Knowledgeable, great listening skills, and supportive with providing options. His leadership was the determining factor in making what I beleive to be the most accurate choice. I absolutely love my new RDX A-Spec. More

Report | Print

Both Wes and Anthony were outstanding. Will highly recommend them to my family and friends! Will highly recommend them to my family and friends! More

Report | Print