Excellent service as always!
!! This is 3rd Acura; I have been using Jerry Damson; now currently Shottenkirk Acura since 1997.. The service department is excellent.
!! This is 3rd Acura; I have been using Jerry Damson; now currently Shottenkirk Acura since 1997.. The service department is excellent.
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by Mairlyn
Service Price Transparency
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Mairlyn, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Great sales staff working with us to find the vehicle we
wanted.
Service after the sales is heads and shoulders above other dealerships that we've used in the past. They're always quick to diagnose issues
wanted.
Service after the sales is heads and shoulders above other dealerships that we've used in the past. They're always quick to diagnose issues and if possible fix at that time. On the rare occasion we've had to leave the car, they do an excellent job of keeping us informed in the process.
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by Johnchrismoore
Service Price Transparency
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Fast, friendly service.
Clean neat waiting area. Love the snacks. I would highly recommend this dealership.
Clean neat waiting area. Love the snacks. I would highly recommend this dealership.
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by Dceklt
Service Price Transparency
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Service visit was great.
Our car was ready in a timely fashion. Service people were friendly and informative..
Our car was ready in a timely fashion. Service people were friendly and informative..
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by Jeg4522
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Everyone I encountered was very friendly !
Service was fast ! They very kindly offer free shuttle service with their driver Dixon .. he took me back to my house then when my Acura was ready he
Service was fast ! They very kindly offer free shuttle service with their driver Dixon .. he took me back to my house then when my Acura was ready he came to my house and took me back to the dealership !! Car was washed and waiting for me !
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by jan
Service Price Transparency
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Jan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Courteous and professional staff; attentive to detail and
understanding of my specific situation. Thank you folks!
understanding of my specific situation. Thank you folks!
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by mvila
Service Price Transparency
Other Employees Tagged:
Master tech Will
Jul 06, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
I had a great experience with fixing the recalls on my
car. Alan Cornelison was very helpful.
car. Alan Cornelison was very helpful.
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by Joanne Townsend
Service Price Transparency
Jun 26, 2025 -
Shottenkirk Acura Huntsville responded
Joanne, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I always receive the best service at Shottenkirk Acura.
Alan qis a very knowledgeable service advisor and always takes care of my car’s issues. He is friendly and very courteous. He promptly made an appoin
Alan qis a very knowledgeable service advisor and always takes care of my car’s issues. He is friendly and very courteous. He promptly made an appointment for me and I was only there about 45 min. They also were able to complete my recall service. We always use this service department and will continue to do so. Completely satisfied!!
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by mbserio49
Service Price Transparency
Jun 27, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Always professional and prompt.
They explain everything in detail and give awesome advice that best suits the customer.
They explain everything in detail and give awesome advice that best suits the customer.
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by stillsunshine2004
Service Price Transparency
Jun 26, 2025 -
Shottenkirk Acura Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!
I’m super pleased with the dealership's employees and
service department. This is my third Acura. I’ve owned other luxury vehicles, but was disappointed in their service. I'm very pleased with the servic
service department. This is my third Acura. I’ve owned other luxury vehicles, but was disappointed in their service. I'm very pleased with the service at Shottenkirk Acura. I appreciate their attention and communication, especially with Allen in the service department and Chad in sales, who consistently exceed my expectations. And I love my ZDX.. I never thought I would go 100% electric, and although there are a few hiccups now and then with planning trips, I wouldn’t change a thing.
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by ashlee
Service Price Transparency
Jun 24, 2025 -
Shottenkirk Acura Huntsville responded
Ashlee, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!