Alan Fernandez

I had an outstanding experience working with my Toyota salesperson Alan Fernández, He was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everyth Toyota salesperson Alan Fernández, He was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything easy and stress-free, answered all of my questions, and never made me feel pressured. It’s clear that he truly cares about his customers and takes pride in providing excellent service. I highly recommend him to anyone looking for a Toyota and a great car-buying experience. Thank you for going above and beyond! More

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Alan was great! He was Very open and transparent the whole process which was greatly appreciated! He was Very open and transparent the whole process which was greatly appreciated! More

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Salesperson was awesome and I was treated with respect by him and management. Very polite. him and management. Very polite. More

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Allen Fernandez is a phenomenal young man and great salesman. He's knowledgeable and was extremely helpful. He knew how to explain the differences between the RAV4s we were looking at. I appreciate salesman. He's knowledgeable and was extremely helpful. He knew how to explain the differences between the RAV4s we were looking at. I appreciate the none pushy salesmanship and we will be back to shottenkirk. More

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Alan Gonzalez was very patient with me and helped me with my services and getting me in a car that’s fits my budget a will be recommended my family and friends to him because he gets the job done in a kind M my services and getting me in a car that’s fits my budget a will be recommended my family and friends to him because he gets the job done in a kind Manner appreciate his business. More

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Smooth and easy process! Allan was my sales rep and made everything happen for me! Allan was my sales rep and made everything happen for me! More

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I purchased a used 23 Lexus hybrid Roland, Andrew and Alex all adhered to the values of Shottenkirk… integrity and customer service Alex all adhered to the values of Shottenkirk… integrity and customer service More

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We found the exact vehicle we wanted online and were contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told us it was ready. Extremely happy with the service. Our RAV4 had a little glitch regarding the electric power steering malfunction warning. Our service contact was Alisa. She kept us informed every step of the way and made our service experience as pain-free as possible. While in the waiting area, I overheard several other people say that they will ONLY take their vehicles to Shottenkirk for service. You can add me to their number. Extremely happy with everyone at Shottenkirk. Also got a rental from Don and he was also very friendly and got us into a rental with no muss or fuss. Bottom line is that Shottenkirk IS our Toyota dealer of choice. More

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Amazing always makes . e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Sta e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Staff More

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Allan Fernandez and Alejandra Morgado were absolutely amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not pushy. You can see that the dealership is a large volume operation, but they don’t treat you like they are. Shottenkirk is the best big dealership with which I’ve done business in the area. More

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