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Alan Fernandez
4 Reviews
Languages Spoken
English
Spanish
4 Reviews of Alan Fernandez
May 13, 2026
We found the exact vehicle we wanted online and were contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told us it was ready. Extremely happy with the service. Our RAV4 had a little glitch regarding the electric power steering malfunction warning. Our service contact was Alisa. She kept us informed every step of the way and made our service experience as pain-free as possible. While in the waiting area, I overheard several other people say that they will ONLY take their vehicles to Shottenkirk for service. You can add me to their number. Extremely happy with everyone at Shottenkirk. Also got a rental from Don and he was also very friendly and got us into a rental with no muss or fuss. Bottom line is that Shottenkirk IS our Toyota dealer of choice. More
by kwicker
Other Employees Tagged: Andrew Garcia , Alisa (service), Don (rentals)
May 12, 2026
Amazing always makes . e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Sta e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Staff More
by elenagarcia77
May 04, 2026
Allan Fernandez and Alejandra Morgado were absolutely amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not pushy. You can see that the dealership is a large volume operation, but they don’t treat you like they are. Shottenkirk is the best big dealership with which I’ve done business in the area. More
by Steve
Other Employees Tagged: Alejandra Morgado , Chris Guzman
January 29, 2026
Nice accommodations, relaxing environment. The pesonnels are well behaved, courteous and respectful. Everyone is busy attending to their customers. The pesonnels are well behaved, courteous and respectful. Everyone is busy attending to their customers. More
by Tony
Other Employees Tagged: Christian Ayala
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