Alan Fernandez

Smooth and easy process! Allan was my sales rep and made everything happen for me! Allan was my sales rep and made everything happen for me! More

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I purchased a used 23 Lexus hybrid Roland, Andrew and Alex all adhered to the values of Shottenkirk… integrity and customer service Alex all adhered to the values of Shottenkirk… integrity and customer service More

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We found the exact vehicle we wanted online and were contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told contacted by Alan. The vehicle hadn't arrived at the dealer yet and Alan kept us up to date on the progress. Once it was ready, Alan called and told us it was ready. Extremely happy with the service. Our RAV4 had a little glitch regarding the electric power steering malfunction warning. Our service contact was Alisa. She kept us informed every step of the way and made our service experience as pain-free as possible. While in the waiting area, I overheard several other people say that they will ONLY take their vehicles to Shottenkirk for service. You can add me to their number. Extremely happy with everyone at Shottenkirk. Also got a rental from Don and he was also very friendly and got us into a rental with no muss or fuss. Bottom line is that Shottenkirk IS our Toyota dealer of choice. More

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Amazing always makes . e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Sta e happy to go in there and not feel pressure The staff is Amazing always helping in what they can for you to be able to purchase a vehicle Amazing Staff More

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Allan Fernandez and Alejandra Morgado were absolutely amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not amazing professionals. Fantastic service from sales lot to the finance office. The dealership has great communication with its customers and are not pushy. You can see that the dealership is a large volume operation, but they don’t treat you like they are. Shottenkirk is the best big dealership with which I’ve done business in the area. More

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Nice accommodations, relaxing environment. The pesonnels are well behaved, courteous and respectful. Everyone is busy attending to their customers. The pesonnels are well behaved, courteous and respectful. Everyone is busy attending to their customers. More

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