Aldo Garcia-Gonzales | Page 3

Good quality, no frills service center. I have been getting Mazda service here for nearly a decade. They don't have a fancy lobby with lattes or detail your car every time but the quality a I have been getting Mazda service here for nearly a decade. They don't have a fancy lobby with lattes or detail your car every time but the quality and speed of the service for Mazdas is very good and the price is reasonable. More

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Maintance The service was professional and effective. They treated me with respect. I was very impressed with the timing of getting my car ready. Great service The service was professional and effective. They treated me with respect. I was very impressed with the timing of getting my car ready. Great service More

by Customer Verified Customer Verified Customer

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Routine maintenance Great customer service. Work completed on a timely manner. We took our car in early, and it was not an issue. Will bring our other car, Acura, for Great customer service. Work completed on a timely manner. We took our car in early, and it was not an issue. Will bring our other car, Acura, for maintenance. More

by BELLA3720 Verified Customer Verified Customer

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Happy Customer I had the best service from walking in to picking up 2 days later, I was a walk in for an urgent car problem and Aldo checked me in, was very thorough I had the best service from walking in to picking up 2 days later, I was a walk in for an urgent car problem and Aldo checked me in, was very thorough and friendly. He made a stressful issue less stressful for me. He is very much appreciated! The car was ready in less than 2 days which I believe is excellent service! More

by MONIJUAREZ78 Verified Customer Verified Customer

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Brakes were not completed to my satisfaction I am not happy with the brake job that was just completed on my last visit. The previous Saturday I brought my car in for a regular service, ie oil ch I am not happy with the brake job that was just completed on my last visit. The previous Saturday I brought my car in for a regular service, ie oil change, fluid levels, inspection for any other issues...When the maintenance had been completed Cory Felix advised me that during the inspection the mechanic found that I needed to have the front brakes replaced, nothing wrong with the rotors, just the brakes. I made an appointment to take my car in the following Saturday for the brake replacement, Cory wasn't there, Aldo was the service person. After about 2 hrs of waiting Aldo came into the break room and told me they could not get the rotors shaved down or something and wanted to know if I wanted them replaced for $150, I said no, he then said they could do it for $110, I said no and told him I had just had the brakes checked a week ago and Cory said there was nothing wrong with the rotors. When Aldo came back in after finishing my car he said the rotors did turn out to be ok after all and he would knock a little off my bill because I had waited so long, the original quote was 289.99, I paid 281. After driving off in my car I could not tell any difference in the brakes before I brought the car in, I truly am wondering if they were even replaced. I am very unhappy about the service and what felt like some shady dealings with the service person. I don't like feeling like I'm being taken advantage of. I am relying on the service person to be honest because they are supposed to be the experts. More

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It was fast and easy. I had no waiting time, I was taken to my home using the complimentary shuttle( I loved it!) and the car was done within an hour just as they promised! I had no waiting time, I was taken to my home using the complimentary shuttle( I loved it!) and the car was done within an hour just as they promised! More

by stephhy09 Verified Customer Verified Customer

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Love my 2018 Mazda CX-9 This is by far the best car buying experience. Everything was smooth from beginning to end. I told them exactly what i wanted and they made it happe This is by far the best car buying experience. Everything was smooth from beginning to end. I told them exactly what i wanted and they made it happen. They found a dealer that had the CX-9 I wanted and delivered it to my home, which is 30 min away, so I wouldn’t have to wait around. More

by LSOLORIO82 Verified Customer Verified Customer

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Fast and efficient Excellent customer service, helpful friendly staff. They always follow up to ensure my service was as expected and that I'm satisfied with results. Al Excellent customer service, helpful friendly staff. They always follow up to ensure my service was as expected and that I'm satisfied with results. Aldo was awesome! More

by SANDYJOEBOB Verified Customer Verified Customer

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First car All the personnel at this dealership are so friendly, especially Jack Masud. He accommodated us very well and help us get the best deal we could obtai All the personnel at this dealership are so friendly, especially Jack Masud. He accommodated us very well and help us get the best deal we could obtain that day. I highly recommend this guy! More

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First time at this Mazda dealer for service Everyone was very nice & polite. Aldo Garcia was very nice. I told him I had just moved to CA from FL & needed service on my CX5. He took all the info Everyone was very nice & polite. Aldo Garcia was very nice. I told him I had just moved to CA from FL & needed service on my CX5. He took all the info & got my car in at my appt time. Cory Felix made sure everything was done, plus whil checking my tire pressure & rotation, a nail was found in my tire & they fixed it. Thanks for making my first visit great! More

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