Alec Crockett

Good hospitality. Josh and co have always been good to me. Good customer service. ?? Josh and co have always been good to me. Good customer service. ?? More

by Maxthinh1976 Verified Customer Verified Customer

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Joshua was great. He was welcoming honest and walked me through the entire process. He offered me the Uber voucher and any snack, snacks or drinks and had great commun He was welcoming honest and walked me through the entire process. He offered me the Uber voucher and any snack, snacks or drinks and had great communication throughout. More

by DELUC22 Verified Customer Verified Customer

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Overall experience with Finlay Kia is 2 thumbs up. for service and parts. Peter got me in for oil change when my appointment did not show up on the computer. He was attentive, courteous, & explained ev for service and parts. Peter got me in for oil change when my appointment did not show up on the computer. He was attentive, courteous, & explained everything that was vompleted. More

by NADAYREL Verified Customer Verified Customer

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Service was quick and easy. All issues were resolved along with free car wash. Thank you. All issues were resolved along with free car wash. Thank you. More

by ARPAR72 Verified Customer Verified Customer

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We were on a trip, far away from home, and our Kia Niro Plug-in Hybrid had a little problem, and we were so thankful that your service team was able to take care of us that same day. Plug-in Hybrid had a little problem, and we were so thankful that your service team was able to take care of us that same day. More

by STEVE@BURCHMUSIC.COM Verified Customer Verified Customer

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I was in and out within a timely manner and they kept me updated on my vehicle as needed. Staff were also friendly. updated on my vehicle as needed. Staff were also friendly. More

by NADJEE Verified Customer Verified Customer

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Very good service and excellent guidance to acquire a good car the variety of cars is great good car the variety of cars is great More

by JESUS.SANTANA0035 Verified Customer Verified Customer

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This dealerships service department is all about money and not concerned about satisfying the customer. and not concerned about satisfying the customer. More

by GSM Verified Customer Verified Customer

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Worst service dept I’ve ever dealt with. Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive electric, & my lease payment, I am out over $2,000, & no one in that place of business seems to give a xxxx. I regret leaving Porsche, bc I of the service alone. I love my car, I loathe the dealership. I was Lied to no less than 5 times, in writing, by ppl in the service dept. I was Promised phone calls by several ppl in decision making positions to remedy the situation, & I got Crickets. I chose Findlay bc of the service ratings, I deeply regret not going to Towbin Kia, or sticking w Porsche. I’m also still owed repairs on the car from damage to my paint job from them changing out my bad molding, & replace a window trim that I received Damaged during purchase, & I was Told on a Friday, “I’ll call you Monday & get everything squared away.” It’s now been a month & counting… More

by THOMSVAST Verified Customer Verified Customer

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Always happy with the service . It’s my third time getting mine and my wife’s car. Will continue to come back . It’s my third time getting mine and my wife’s car. Will continue to come back . More

by ASTUART1 Verified Customer Verified Customer

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