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Alec Thompson

Overview Reviews (141) Inventory (499)

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Alec Thompson

Alec Thompson | Page 13

Sales Associate

Heritage Toyota Harrisburg

6060 Allentown Boulevard
Harrisburg, PA 17112

New(er) to the car business, but will stop at nothing to get my customers great service before, during, and after their sale. National touring and performing musician (hip hop), father of four, love to get outdoors. FLORIDA MAN!

Contact Me

4.9

141 Reviews

Overview Reviews (141) Inventory (499)

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

Specialties & Trainings

People leadership

Retail sales and management

Overcoming objections

Skill development

Customer first mentality

Operations management

View more specialties & trainings

Languages Spoken

English

Employee Video

4.9

141 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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141 Reviews of Alec Thompson

January 20, 2025

Dealership Rating

Employee Rating

Amazing! Alec was great Very patient and understanding. 10 out of 10 Experience. Definitely will be going back in the future Alec was great Very patient and understanding. 10 out of 10 Experience. Definitely will be going back in the future More

by angilee121405

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 22, 2025 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 20, 2025

Dealership Rating

Employee Rating

There was an issue after the sale that Alec was excellent in helping me get it taken care of. in helping me get it taken care of. More

by Schick19

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Randolph

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Jan 21, 2025 -

Heritage Toyota Harrisburg responded

Hello, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2025

Dealership Rating

Employee Rating

Pleasant experience, smooth transaction, great atmosphere and attitudes, definitely made it worth the trip, worked out well and attitudes, definitely made it worth the trip, worked out well More

by sgsluther

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Bontempi

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Jan 17, 2025 -

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2025

Dealership Rating

Employee Rating

Alec and Heritage Toyota were enthusiastic about making a deal and have followed up even after the sale to ensure I was satisfied. I can recommend both Alec and Heritage Toyota for your car search needs. deal and have followed up even after the sale to ensure I was satisfied. I can recommend both Alec and Heritage Toyota for your car search needs. More

by BAQ

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Randolph

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Jan 13, 2025 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2025

Dealership Rating

Employee Rating

Overall, it was a good experience. There was one of the sales managers that come over and got pretty pushy. Maybe a little angry, almost made me walk out at that point. And like every There was one of the sales managers that come over and got pretty pushy. Maybe a little angry, almost made me walk out at that point. And like every other dealer, they never come out swinging with their best deal first. More

by dyouells1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Deguzman, David Randolph, Jason Discolo

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Jan 16, 2025 -

Heritage Toyota Harrisburg responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Jason Discolo, at jason.discolo@mileone.com or 717.908.8285 when you have a chance so we can discuss your concerns, in hopes of resolving this matter to your satisfaction.

January 02, 2025

Dealership Rating

Employee Rating

We had negotiated the car and price. It still took four hours to complete the transaction. A non-stop stream of unwanted sales pitches ensued. When a went to pay off the lease my calls w It still took four hours to complete the transaction. A non-stop stream of unwanted sales pitches ensued. When a went to pay off the lease my calls went unanswered. More

by tegfitz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Derek Davis

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Jan 28, 2025 -

Heritage Toyota Harrisburg responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our General Manager, Jason Discolo, jason.discolo@mileone.com, 717.908.8285 and we will work with you personally in rectifying the issues you experienced.

December 31, 2024

Dealership Rating

Employee Rating

Alec was the first to greet me at the door and got me setup with a new lease setup with a new lease More

by Prkantor

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Derek Davis

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Jan 02, 2025 -

Heritage Toyota Harrisburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 28, 2024

Dealership Rating

Employee Rating

Alec was an amazing salesman he helped out on all of the special requests I had and made the process quick and easy special requests I had and made the process quick and easy More

by Shayne2000henry

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lauren Beckett

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Jan 01, 2025 -

Heritage Toyota Harrisburg responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2024

Dealership Rating

Employee Rating

I am so glad I returned to Heritage, it was a good choice. Thank you to Alec! choice. Thank you to Alec! More

by Irishmare

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Brezovec, Brandon Drye, Chris Hacker

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Dec 29, 2024 -

Heritage Toyota Harrisburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

Dealership Rating

Employee Rating

Cleanly and great deals can be found here, I was able to get in and out in a reasonable amount of time get in and out in a reasonable amount of time More

by Tlack7913

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Report | Print

Dec 20, 2024 -

Heritage Toyota Harrisburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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