Alen has well over 12 years of customer service experience. Alen is a team player here at Shottenkirk Waukee Chevrolet. He excels in supporting employees and our customers. When Alen is not at work he enjoys spending time with his family and friends.
Read more88 Reviews
Write a ReviewDealership Experience
4 yrs, 11 mos
Industry Experience
4 yrs, 11 mos
Specialties & Trainings
Specializes in Internet Sales Management and Sales Training
88 Reviews of Alen Bahic
October 24, 2022
Sadly, they deserve 0 stars. Bought a Tahoe and two weeks later I needed a new fuel injector, no problem.. came in, got it replaced, and went on my way. Smelled something funny l Bought a Tahoe and two weeks later I needed a new fuel injector, no problem.. came in, got it replaced, and went on my way. Smelled something funny like fuel leaking or maybe an exhaust pipe leak. Took it back in. It took them 4 days only to tell me all they did was clean it and spray freshener in it. I smelled it instantly while my car was turned on in the parking lot sitting idle. The issue is still there. The tech wrote in my invoice that he wanted someone else to drive it because he (and I quote) “was having trouble smelling things lately”. Not on tech clocked time on the invoice. Also, the issue didn’t take place while I was driving… In addition to these issues I had some trouble contacting the finance department. I 10/10 do not recommend financing there as Jason is “highly sought after but too busy to answer his phone” so his helper (Astrid) takes care of his ****. (Quote from their finance department). I am completely disappointed. They DO NOT care about you once the sale is complete. I was a loyal customer at Bob Brown, and loved my experience there every time. Had a good friend of mine purchase from Shottenkirk (and has many times before) just days before me. I shared my experience and he said that it sounds like nothing has changed since the new ownership. I will never come back here and will continue to stick with Bob Brown, or another dealership, from here on out due to other dealerships continuing their customer service EVEN AFTER the sale. More
Other Employees Tagged: Astrid Garcia Benabe, Jason Wells , Boomer Benning, Dylan Miller
October 06, 2022
This is a great dealership you guys definitely will have my business next time I purchase my next vehicle my business next time I purchase my next vehicle More
Other Employees Tagged: Alex Balke, Astrid Garcia Benabe, Doyle Miller, Samir Kantarevic, Sydney Hinders , Samuel Dusenbery, Tanner Hocker, CJ Johansen, Todd Krauth
October 06, 2022
I appreciate that they are active in the local community. They had the inventory in stock that I was looking for. Transparent and honest communication They had the inventory in stock that I was looking for. Transparent and honest communication More
Other Employees Tagged: Travis Black , Travis the salesperson. 5 stars
September 27, 2022
Always a pleasure dealing with Dave and his crew! I plan on continuing this relationship. I plan on continuing this relationship. More
Other Employees Tagged: Alex Balke, Astrid Garcia Benabe, Samir Kantarevic, Sydney Hinders , Samuel Dusenbery, Tanner Hocker, CJ Johansen, Todd Krauth, Christopher Kubiak
September 26, 2022
Everyone was very helpful and we enjoyed working with each member to get a vehicle that fits our needs each member to get a vehicle that fits our needs More
Other Employees Tagged: Jason Wells , Jeff Weber
September 15, 2022
Had the best experience ever! ! Everyone was very helpful!! Would absolutely go back and recommend to anybody. ! Everyone was very helpful!! Would absolutely go back and recommend to anybody. More
Other Employees Tagged: Astrid Garcia Benabe , Tyler Smith
September 03, 2022
Very friendly also they love my service dog so it’s a great place to come and have your dog petted great place to come and have your dog petted More
Other Employees Tagged: Alex Balke , Samuel Dusenbery
August 31, 2022
Excellent and good customer services and good attitude the service to my car is was excellent the service to my car is was excellent More
Other Employees Tagged: Alex Balke, Astrid Garcia Benabe, Samir Kantarevic, Sydney Hinders , Samuel Dusenbery, Tanner Hocker, CJ Johansen
August 14, 2022
I had a Fantastic experience dealing with Shottenkirk. They made buying my new truck so easy as the entire deal was done over the phone in calls and texts. I spent around thirty minutes at the dealership They made buying my new truck so easy as the entire deal was done over the phone in calls and texts. I spent around thirty minutes at the dealership when I went to pick up my vehicle as they had all of the necessary paperwork ready to go. I would Definitely buy another vehicle from them. I would like to thank Alen and Alex personally for their help and patience in dealing with me.😂. Once Again Thank You So Much!!!!!! More
Other Employees Tagged: Alex Balke, Doyle Miller
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