"New favorite dealership!"
- T L
Excellent dealership! I was referred to them by a friend and I'm so glad I went here! My salesperson, Alex Abu was awesome and very accommodating. I don't live close so he made sure we could work out all the details of my deal before I made the trip out there. He was also willing to work within my budget to help me get the car I wanted. Even when the color combination I wanted was not there he offered to have the car delivered to me so I wouldn't have to make two trips. Thankfully, he was able to get the exact car I wanted sent to his dealership the night I went to sign my paperwork, which was only hours after even hearing about this dealership! He was very straightforward with the pricing, the paperwork and the deals they were willing to offer. There were no last minute bait and switches, I got the exact deal we worked out over the phone, with no pressure to upgrade my purchase! The financeer Barth was so easy to work with! He explained all the paperwork, allowed me time to read over everything and and did not pressure me to add anything additional to my package. Both Alex and Barth were excellent people I felt comfortable buying from! They also spent time explaining every feature of my new car in the cold! I will definitely be recommending this dealership!
"Most Kind and Helpful Dealership!!"
We showed interest in a vehicle on their website. Within 10 minutes, we had a phone call from Ryleigh letting us know it was available as listed for the price shown online. She set us up with Alex, who was waiting for us at the door when we arrived less than 45 minutes later. This was the third dealership we went to in a 24 hr time span. They were the only ones who honored prices listed on the website without any kind of discussion. Not only that, but while we were waiting for the used car we came in to look at to be brought up, Ryan looked up the rebates/incentives for the new month on new cars to see if that was a better deal for us. No argument, no complaint, but did it willingly for us! No other dealer was willing to help us find what we needed budget wise, let alone look into other possibilities that might be better for us. We felt like the guys at Phillips in Bourbonnais were looking out for our best interest, something family does for each other. When we took the test drive with Alex, he went over in great detail the features on the interior and the mechanical features of the car. It was nice to be able to have those explained by Alex, who showed not only that he knows the vehicles that he is selling, but that he truly cared about what we need in a car for our family. Next time we are in the market for a new vehicle we will definitely be going to Phillips in Bourbonnais. We highly suggest everyone stop to talk to Alex, Ryan and Eric!!! (Thanks guys!)
Alex was remarkable! Everything he said he'd do for us he did! Start to finish he was honest and straightforward! I reccomend all you're vehicle buying needs to go through Alex! So happy to have our vehicle at a price we just couldn't beat!
Went to Phillips today, REALLY appreciated Alex's no BS approach. Went to another dealership today also, and after dealing with an overly pushy salesman, test drove their car to go seal the deal at Phillips with Alex. Barth in financing was also very helpful. Thanks again guys.
"Was a great experience Alex Abu was the best!!"
They had exactly what I was looking for Alex was very helpful and just a wonderful person. They were very efficient and quick with the paperwork. Everyone was very kind and friendly. Needed some touch up paint and they got me right in.
"New Hyundai "
This was my first time buying my own car. Alex was very helpful. He took the time to answer all my questions. He allowed me to drive different vehicles in order to find the one that was best for me. Even after my purchase, Alex has been very responsive to my messages. Barth was super helpful with the financing of my vehicle. I highly recommend Phillips to anyone who is looking for a new vehicle.
"Easy laid-back friendly"
Alex Abu and the rest of the staff go well out of their way to make sure your experience and time are well managed. This is the second car we have bought from Alex and he makes you feel like family an puts your needs above all. He will be our salesman for life!
- Happy Customer
Our sales person was Alex Abu. He was very knowledgeable and attentive to what we were looking at without the pressures of other sales people we have dealt with. Even after the sale he made sure we understood the operations of all aspect of the vehicles options with the understanding that if any questions or concerns came up that he is more than willing to help. From the time I first contacted the dealership to the day of purchase all questions were answered with kindness and we were given the impression that our business was appreciated.
"Great experience working with Alex Abu"
I know Alex since bought my first Sonata. Best Dealer ever. He always takes care of my issues the best he can, in a timely fashion! Thank you Alex for going above and beyond for me all the time!
- Equinox 13
I really appreciate the willingness of Ernie, Robin, and Alex to work with me on my purchase. They allowed me to test drive the car several times and allowed me to look at other vehicles. They never rushed or pressured me into purchasing something I would later regret. They really allowed me the opportunity to find the right vehicle and simply remained available for questions and checked back with me during my decision making process. Even after the purchase Ernie has been in touch several times just to be sure I have no questions or concerns! Just the way a car purchase should go!