Alex Cahill

The sales team was great but the vehicle service department left me with concerns. The car should have been inspected for issues yet we found a bad tire. Brake rotors were turned instead of being re department left me with concerns. The car should have been inspected for issues yet we found a bad tire. Brake rotors were turned instead of being replaced and after the tire was replaced the right rear brake started to grind. Due to scheduling conflicts the issue had o be addressed after purchase. In addition the car was not detailed to the level one would expect from a dealer of this caliber. More

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This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered all my questions, and Steve even showed me a few things on the car I was unaware of, very insightful guy. Would recommend to anyone who needs a good quality vehicle at a great price! More

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This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m reall Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m really happy with my new car and highly recommend him! More

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We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. More

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The car is nice I got but the way they weren’t upfront with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. A with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. Also I didn’t get any information on the warranty and what my plan covered and not covered. Then on top of that, the manager said they can’t cancel the GAP insurance and warranty even though I bought this car 5 days ago and haven’t made any payments yet! They aren’t even the ones who cancel it, they just have to sign the cancellation forms and send them to the companies so they can cancel them and refund me. Make sure to read every paper you sign which is something I should have done more thoroughly. All these car places are the same, wanting to get the most money out of you! It makes no sense a 32k car went up to 41k. Even my bank that gave me a lower interest rate was wondering why it jumped up so high. Also, after leaving the lot, my parents called my bank I bank with to get me a better interest rate because preferred said my bank was offering me a higher interest rate than the bank they recommended. Later when I called back to voice my concerns with the manager, he said I wasn’t even approved for my bank, so clearly there’s conflicting statements among the team. Also, my car is a certified pre owned car and apart of the 100,000 mile warranty so I shouldn’t even be paying extra for a third party extended warranty if the manufacturer warranty is extended since the car is a CPO. More

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Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️ We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️ More

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Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted More

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Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto! More

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Mike was great, and easy to talk. Also, very knowledgeable. Which made the process smooth and laid back. Also, very knowledgeable. Which made the process smooth and laid back. More

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Kevin was absolutely amazing and very knowledgeable. We will definitely be returning customers in the future. We will definitely be returning customers in the future. More

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