Alex Kalustov | Page 2

Best of the Best! Everyone has smile on their faces and acknowledge me. Says Hi! And asked I I needed help in anything. What a great experience. Best experience ever!! Everyone has smile on their faces and acknowledge me. Says Hi! And asked I I needed help in anything. What a great experience. Best experience ever!! More

by FUNJOBMK Verified Customer Verified Customer

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I got charged for service I did not order request a call back nothing yet back nothing yet More

by velasquezalberto4736 Verified Customer Verified Customer

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Exceptionally Professionnal, Out of this world helpful, friendly, knowledgeable, The place is neat & clean, everyone is helpful and very friendly. Eager to be of help. The Manager is awesomelly professiona friendly, knowledgeable, The place is neat & clean, everyone is helpful and very friendly. Eager to be of help. The Manager is awesomelly professional and yet, very friendly and very pleasant, vey easy to talk to. My Salesman, Billy is out of this World!! I vote him to be the Best of Best!! Kind, Pleasant, very assertive, Listens to my needs and work really hard to satisfy what I’m looking for in a Car. Very knowledgeable and very patient. Billy is the one and only one that I’m actually happy to spend time and deal with purchasing a Car. Im one HAPPY CUSTOMER of “Perry Dealership” in National City, California. They are #1 in my whole life and we’ve had many vehicles in our life!!! More

by FUNJOBMK Verified Customer Verified Customer

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Rey the sales rep. was knowledgeable, and made our day with the deal we got! was knowledgeable, and made our day with the deal we got! More

by JASONAYALA83 Verified Customer Verified Customer

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2020 launch edition with ~78,000 miles. Sadly we’ve been dealing with extended service nonsense since March. While this review largely focuses on issues with fulfilling the extended warrant Sadly we’ve been dealing with extended service nonsense since March. While this review largely focuses on issues with fulfilling the extended warranty, Jeep Perry failed miserably on multiple fronts, the least of which was to keep us apprised of the status, generally only responding if we initiated the communication. I have so little confidence in services performed that I have an appointment with a 3rd party to confirm work that was conducted appropriately. Below is a description of our ongoing issues. We originally brought it in in March for an electrical issue (took two tries, fixed under extended warranty), then had the rear differential replaced (replaced under extended warranty), only to get it back with a knocking noise. Despite having driven it <100 miles and with it being in the shop (dealer) over 3 episodes, we were surprised to find when we checked the oil that the dipstick was bone dry. How could they have not confirmed the fluid levels during any of those service appointments? We were within ~3000 miles (dealer completed) from the last oil change in January, there were no signs of burning oil, plug was in… ”floored” would be an understatement. AAA towed the truck back to the dealer where the dealer confirmed there was no oil of signs of oil burning, topped it off and told us to come back in 2000 miles. Less than 100 miles later the engine seized. That was in April. The dealer recognized the issue right away and proactively ordered a new engine that was delivered in May, but it took until AUGUST (over 16 weeks) for the dealer to get permission from the extended warranty people to install it. We received an email on June 20th from the extended warranty people telling us that our case was closed (8 weeks after the jeep went to the dealer) and that we'd receive a check within 3 weeks to help defray rental car costs. We didn’t receive the Jeep back for another 8 weeks after the extended warranty people determined the case was closed. It is now the end of August, there is still no check, and no one from extended warranty will respond to emails or phone calls. The worst part? When I went to pick up the Jeep with the brand new engine 2 weeks ago, I asked them to show me the dipstick. Would you believe the oil was low again, showing barely a fingernail on the dipstick? They didn't even reset the oil life, and 2 days later I had to bring it back because the coolant was leaking. Heck, they couldn’t even be bothered to run the truck through the car wash. This has been absolutely the worst customer service I've ever experienced both from extended warranty and the dealer. We are now deliberating what our next move is. More

by xcalibr Verified Customer Verified Customer

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Really great and fast attention, great vives 8D 8D 8D 8D 8D 8D D D 8D 8D D D More

by eymcleanservice2020 Verified Customer Verified Customer

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The service was outstanding Modesto was the Best he always called me to update me always very prompt with returning my calls. Thank you Modesto for making it easy. always called me to update me always very prompt with returning my calls. Thank you Modesto for making it easy. More

by lakerfanforlife01 Verified Customer Verified Customer

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Fast service and delivered my car back without issues. Staff is attentive to concerns regarding service Staff is attentive to concerns regarding service More

by sandovaladrian25 Verified Customer Verified Customer

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Great and faster service which makes me as a customer to come back for every service I need. come back for every service I need. More

by fariasj64 Verified Customer Verified Customer

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Our experience in Chrysler dealership was great, the staff was very professional and friendly. would recommend buying there!! staff was very professional and friendly. would recommend buying there!! More

by ramon martinez Verified Customer Verified Customer

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