Alex Kleinhanzl
Alex Kleinhanzl at Fred Anderson Acura
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Alex Kleinhanzl

Sales Consultant

Fred Anderson Acura

2450 Laurens Rd
Greenville, SC 29607

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4 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of Alex Kleinhanzl

October 30, 2023

Dealership Rating
Employee Rating

Alex M. & Steve Young won't return phone calls. I sold them my Jeep Wrangler JK. If you're not buying a car from them, the customer service is awful. Only po More

by leegallman3
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Steven Young

Oct 31, 2023

Fred Anderson Acura responded

Thank you for your feedback. We would like to speak with you directly and make things right. At your convenience, please reach out to our General Manager, Tim Pilipovic, at (864) 720-1970.

October 28, 2023

Dealership Rating
Employee Rating

They don't like to return calls. Alex and Steve young will not return your call. Buy from another Acura but this one!!! More

by They have bad costumer service.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Young

Oct 28, 2023

They have bad costumer service. responded

They dont return calls and lie about getting back with you.

Oct 28, 2023

They have bad costumer service. responded

Thier paperwork dates back to the 80s. Make sure you get a copy of paperwork or they will give you the run around because they cant find it!!!

Oct 31, 2023

Fred Anderson Acura responded

We're sorry to hear about your experience. We appreciate your feedback and will address this internally to improve our customer service. Please reach out to our General Manager, Tim Pilipovic, at (864) 720-1970 so we can work towards a resolution.

September 20, 2023

Dealership Rating
Employee Rating

Fred Anderson Acura is a great dealership to work with. Alex in pre-owned took care of us start to finish. They didn’t push us to look at other vehicles and worked to get us into exactly what we were looki More

by Danny210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Culbreth

Sep 23, 2023

Fred Anderson Acura responded

Danny210, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Acura. We hope you have a great day!

September 18, 2023

Dealership Rating
Employee Rating

The dealership was very helpful and started late to get all of our questions answered. Alex was very nice and informative More

by Aldill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Fred Anderson Acura responded

Hi Aldill, thank you so much for your positive comments about Fred Anderson Acura! We look forward to helping again in the future. Take care!

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