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Alex Lane
Alex Lane at Northern Neck Chevrolet

Alex Lane

Sales Consultant

Northern Neck Chevrolet

18175 Kings Highway
Montross, VA 22520

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Alex Lane

May 08, 2026

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Employee Rating

It is nice to have a hometown dealer that is committed to customer satisfaction. I have worked with them for years and plan to continue. More

by MOSSFAM88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Gordon

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May 09, 2026

Northern Neck Chevrolet responded

Thank you so much for your kind review. We look forward to working with you on any of your future automotive needs.

April 11, 2026

Dealership Rating
Employee Rating

Once again…unfortunately 😅 Alex, Rex and Chuck knock it out of the park! Top notch knowledge and customer care! More

by mslaw12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden

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Apr 13, 2026

Northern Neck Chevrolet responded

Thank you for trusting us with your automotive purchase again. We appreciate your kind and thoughtful review. Excellent customer service is what we strive for.

March 28, 2026

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Employee Rating

Everyone was great and understanding. Let me know exactly what was needed to know from parts to scheduler to payment! More

by HAGANJULIE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox, First time there so not sure name of lady wandering the phone

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Mar 31, 2026

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave such a kind review. Please let us know if we can help you with any of your future automotive needs.

January 15, 2026

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Employee Rating

Great Experience. Friendly, competent employees. Good Scheduling. Would go there again. Have bought 4 vehicles from them. More

by DWILKINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox

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Jan 19, 2026

Northern Neck Chevrolet responded

We appreciate your business and kind review. Let us know how we can assist you with any of your future automotive needs.

January 06, 2026

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Employee Rating

Easy to work with. Knowledgeable sales people, very friendly atmosphere. Best money for my trade in. More

by PTHOMAS6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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Jan 19, 2026

Northern Neck Chevrolet responded

Thank you so much for choosing us for your vehicle purchase. Please don't hesitate to reach out if we can help with any future service needs.

December 25, 2025

Dealership Rating
Employee Rating

This dealership has a warm and friendly atmosphere with an awesome team. I recommend them to family and friends. More

by CYNTHIASYDNORJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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December 09, 2025

Dealership Rating
Employee Rating

I love my experience when all the next Chevrolet like working with people that have known you for years and know what you like they make you relax. It was like going to grandma’s house and you really enj More

by fayepumpkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Angela Fox, Tom collins

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Dec 11, 2025

Northern Neck Chevrolet responded

We're delighted to hear that you love working with our team and appreciate the personalized service you received. Your comment about feeling like part of the family and relaxed truly made our day! We'll pass along your compliments to everyone. Thanks again for choosing us, and we can't wait to welcome you back for your next Chevrolet!

December 02, 2025

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Employee Rating

Top notch service and responsiveness. Alex worked hard to find me the right vehicle at the right price. More

by sandythomas970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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Dec 08, 2025

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We are delighted to hear about your positive experience with Alex and our team. We appreciate your business and look forward to seeing you again!

December 02, 2025

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Employee Rating

Was a very easy process from start to finish with no pressure to buy. Alex in sales was excellent to work with! More

by jimamy.carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 08, 2025

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced an easy, no-pressure process from start to finish. Providing a comfortable and transparent buying experience is exactly what we strive for. We’re especially proud that Alex provided you with excellent service. He is a valued member of our team, and we will be sure to pass along your kind words to him directly. We appreciate your business and hope you enjoy your new vehicle!

November 03, 2025

Dealership Rating
Employee Rating

They're very fair and polite. I highly recommend them for your service, purchasing needs More

by sgrahamtrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Carol Williams

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Nov 03, 2025

Northern Neck Chevrolet responded

Thank you for your great review! We hope to see you again for your service needs and if ever you're in the market for a new ride. We appreciate you.

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