Alex Manzanera

Where to start…. Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial ve Vehicle sold to us was not a “new” car as advertised. It only had 247 miles on it, but had been previously registered in Missouri as a commercial vehicle in August of 2024. This was not disclosed and was only found out after the transaction was complete. Financing department “assumed” interest rates instead of verifying them prior to getting paperwork signed. This required a new round of paperwork that had to be signed several days later. Dealership missed the appointment we set up and said they were “short handed” and might have trouble making good meeting us. More

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Ashton did a great job on finding the right car to fit my personal and professional needs personal and professional needs More

by jonathanllacy Verified Customer Verified Customer

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Experience was perfect from start to finish. I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! More

by kujayhawksgirl Verified Customer Verified Customer

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No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Thank you for the exceptional service. More

by Looplkb Verified Customer Verified Customer

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Thr sales staff was great. Very helpful in helping me from selecting a vehicle to finances. Very helpful in helping me from selecting a vehicle to finances. More

by Duane R. Verified Customer Verified Customer

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I would not recommend buying a car from this dealership. At first glance, their sticker price may seem lower than most places, but once you dig deeper, you’ll realize they have the highest titling fees of a At first glance, their sticker price may seem lower than most places, but once you dig deeper, you’ll realize they have the highest titling fees of any dealership I’ve encountered. On top of that, they push a $1,500, 3-month warranty that they claim is “mandatory” and included in the contract, with no option to remove it. After factoring in these absurd fees, the price ends up being far from a deal. Instead of offering a genuinely competitive price, they use shady tactics to make it seem like you’re getting a good deal when, in reality, you’re not. More

by Adam W Verified Customer Verified Customer

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I had a great experience Shannon was great to work with. Never felt pressured on any thing. They found additional information that i ask for and would definitely say Laird Noller of Lawrence is the best dea Never felt pressured on any thing. They found additional information that i ask for and would definitely say Laird Noller of Lawrence is the best dealership that i have been to. More

by bbarragar6313 Verified Customer Verified Customer

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Weather was messy the day we picked up the Ranger. On way home found the windshield washer was out of fluid. Checked under hood after in my garage and found coolant reservoir empty. Took over 1/2 gal On way home found the windshield washer was out of fluid. Checked under hood after in my garage and found coolant reservoir empty. Took over 1/2 gallon to fill. Did not like being forced to purchase services I did not want. More

by mjkucera Verified Customer Verified Customer

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Had an appointment at 9. Was told that's not when the repairs start. And that it could take all day as it was Friday, mind you I setup the appointment 2 weeks beforehand. Was Was told that's not when the repairs start. And that it could take all day as it was Friday, mind you I setup the appointment 2 weeks beforehand. Was disappointed they realized that and actually priorized my repairs! Was out of there 1 hour later. Very happy customer. (Sorry for the drama). More

by SOWERS.122 Verified Customer Verified Customer

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Brett the best salesman he always there for you and make sure getting the prefect new ride. Dealership is so friendly when walk in the door I will always till my friend to shop at your store sure getting the prefect new ride. Dealership is so friendly when walk in the door I will always till my friend to shop at your store More

by pkukich Verified Customer Verified Customer

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