Alex Marouf | Page 7
Genesis & Hyundai Finance Manager
Laguna Niguel Hyundai
28432 Camino Capistrano
Laguna Niguel, CA 92677
Dealership Experience
9 yrs, 10 mos
75 Reviews
Write a Review75 Reviews of Alex Marouf
April 05, 2017
Love Allen Hyundai Great experience, thank you! Wasn't expecting to have such a easy time finding the car that fit my needs ,staff is all very friendly and professional Great experience, thank you! Wasn't expecting to have such a easy time finding the car that fit my needs ,staff is all very friendly and professional, Johnny and Alex worked very hard to get me into something that worked for me. More
Other Employees Tagged: Johnny Cribari
April 01, 2017
Tucson Purchase Review This is the second vehicle we have purchased from Allen and each experience has been great. The people there are very friendly and do not put pressure This is the second vehicle we have purchased from Allen and each experience has been great. The people there are very friendly and do not put pressure to purchase. We will return again. More
Other Employees Tagged: Aldo Baglioni
April 01, 2017
New Genesis As I mentioned earlier, this was the best experience I have ever had in looking for a new car. The employees at Allen Hyundai were courteous and prof As I mentioned earlier, this was the best experience I have ever had in looking for a new car. The employees at Allen Hyundai were courteous and professional. I would have no concerns about recommending this dealership to my friends. More
Other Employees Tagged: Aaron Vega , Cameron Allen, Cyrus
March 18, 2017
Friendly Staff Everyone worked in unison. Knowledgeable and friendly staff. Didn't have the exact color that I wanted, but the card is beautiful. We are very happ Everyone worked in unison. Knowledgeable and friendly staff. Didn't have the exact color that I wanted, but the card is beautiful. We are very happy with the purchase. More
Other Employees Tagged: Keyav & Juan
March 12, 2017
Great Service! I gave my service a full five stars! Aaron Vega took great care of making sure I was happy and fulfilled with the entire process. He covered all groun I gave my service a full five stars! Aaron Vega took great care of making sure I was happy and fulfilled with the entire process. He covered all grounds on what he could do to get as close to the deal I wanted. He was very understanding and made sure I left with a smile. More
Other Employees Tagged: Aaron Vega
March 10, 2017
Allen Hyundai Very cordial staff My salesman was pleasant and not aggressive He was easy to deal with and knew his vehicles The financial officer explained the lea Very cordial staff My salesman was pleasant and not aggressive He was easy to deal with and knew his vehicles The financial officer explained the lease thoroughly More
Other Employees Tagged: Aldo Baglioni , Danny Vega
March 09, 2017
Knowledgeable and professional staff. Our salesperson Aldo Baglioni treated us very well and answered all our questions. Alex Marouf was also personable and professional leaving us comfor Our salesperson Aldo Baglioni treated us very well and answered all our questions. Alex Marouf was also personable and professional leaving us comfortable that the financing paperwork was correct. This was our second great experience with this dealership. More
Other Employees Tagged: Aldo Baglioni
February 28, 2017
I felt valued and not just another dollar. My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and My husband and I went to Allen Hyundai to look at their SUV s. Aaron Vega welcomed us with a friendly smile. We explained the reason for our visit and that we were not buying that day. At other dealerships we have experienced the very pushy type of sales person that does not listen and tries everything to make a sale that day, or the sales person that once hears that we are not buying today they just walk away and wont help at all. Aaron stayed and answered any questions we had. He gave us his undivided attention and showed us each model of SUV that Hyundai had to offer. The test drive was great. He offered us a route to drive as well as the option of us making our own test drive route. Aaron was very knowledgeable about Hyundai vehicles. He broke everything down so we could understand all the great features Hyundai had to offer. When we left, he gave us his card, thanked us for stopping by, and told us if we have any questions to give him a call. The next day he gave us a call and thanked us once again for stopping by and reminded us that if we needed anything he would be happy to help. A couple days latter I went back to the dealership, this time with my daughter. It was raining and cold. He was happy to get wet from the rain to show my daughter the car we were interested the most in. A few days later I called him up and told him that we wanted to buy the SUV. We found the one that suited my needs and desires. I filled out the credit app online thru their website. Everything was set for me to go down the next day, view the car once more to make sure that was the perfect car, and sign paperwork. I got extremely ill during that night and was unable to go to the dealership the next day. A couple days later I went in. He asked how I was feeling. He had already pulled the car and placed a sold sign on it even though we had not signed paperwork. As a typical woman, I wanted to look at another color to be sure we were getting the right color. He grabbed the other color and drove it next to the original color. He gave me all the time I needed to go back and forth deciding the color. I finally made my decision. He had Juan Arellano come over and explain all my options on financing and rebates. Juan took his time to make sure that I understood everything and that I was completely satisfied and comfortable with my decision. As Juan was processing everything, Aaron took me out to the car and went over all the features once again. Showed me how everything worked. After I was done, I met with Alex Marouf to sign all the paperwork. He explained every paper I was signing, answered all my questions, and never once rushed me through the process. Once everything was done and finalized, I was driving away in My new 2017 Santa Fe Sport! A few days went by, I received an email from Aaron thanking me for my purchase. Once again said he would be there to answer any questions I may have about my new car. He even invited me to come down to the dealership and he would show me how to work the features if I needed help. In the end, Allen Hyundai did a great job. The staff I dealt with gave us excellent service from start to finish and still providing excellent customer service, never once did I feel pushed to buy or rushed through the process. I have never felt so valued as a customer before. Aaron and his colleges earned us a customers for life. Thank you for making everything so easy. Andi and Scott More
Other Employees Tagged: Aaron Vega , Juan Arellano
February 24, 2017
Hyundai Tucson Overall, our experience at Allen Hyundai was good. We came in knowing the vehicle we wanted to purchase, and the sales associate did a great job at wa Overall, our experience at Allen Hyundai was good. We came in knowing the vehicle we wanted to purchase, and the sales associate did a great job at walking us through the process. There was a long wait time, as this is expected at car dealerships, but overall things went well. More
February 24, 2017
allen Genesis I was in and out as I requested. A little too long in the finance department for my liking but the man has to do his job. Will recommend Allen to othe I was in and out as I requested. A little too long in the finance department for my liking but the man has to do his job. Will recommend Allen to others. More
Other Employees Tagged: Alex Bucher

