Alex Ojeda

This rating has nothing to with the KIA product. My issue is with the dealer not the New Telluride that I purchased. To be a brief as possible.. I purchased a Brand New 2027 Telluride ( X-Pro line ) My issue is with the dealer not the New Telluride that I purchased. To be a brief as possible.. I purchased a Brand New 2027 Telluride ( X-Pro line ) and as part of the deal I was promised a $750 Loyalty Customer rebate check. After some original confusion I was told the check would be mailed out it just takes time. No problem!!! I waited 4 months only to get a check for $500 instead of the $750 promised. I reached out to the salesman and the person that helped me to begin with but NO response !! I guess $250 is no big deal to them and to be honest it’s peanuts in the Big picture but it’s the principle of just Deducting $250 from MY money without any explanation. I would say to get everything in writing but I did and they still decided to short me. I guess the dealership changed hands recently. Well, I wish them luck but this LOYAL Kia Customer Won’t be back to Hollywood Kia. Thank you, Tom Oakland Park, FL More

by tomwelch2012 Verified Customer Verified Customer

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He was very helpful on making my decision to get my dream car the K5. I appreciate his patience and for guiding me on my decision. car the K5. I appreciate his patience and for guiding me on my decision. More

by creyes291 Verified Customer Verified Customer

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My experience with the dealership was very positive. The staff was friendly, attentive, and willing to answer all my questions throughout the process. They made everything smooth and stress-free, and I The staff was friendly, attentive, and willing to answer all my questions throughout the process. They made everything smooth and stress-free, and I appreciated their professionalism and customer service. More

by cukinoa1972 Verified Customer Verified Customer

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Very good service and good deals, Alex was very helpful and made the process smooth and made the process smooth More

by paul cohen Verified Customer Verified Customer

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I had a great experience at this dealership. Everyone was very attentive and kind to me. The customer service is excellent and they made the whole process very easy. Alex was very helpful and he Everyone was very attentive and kind to me. The customer service is excellent and they made the whole process very easy. Alex was very helpful and helped us the perfect vehicle for our family.Thank you for the great service! More

by Belouze M. Verified Customer Verified Customer

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Professionalism from start to finish Alex is the epitome of what a salesperson should be. He is a prime example of customer service excellence. of what a salesperson should be. He is a prime example of customer service excellence. More

by LEVANTE0518 Verified Customer Verified Customer

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Excelente servicio me ayudaron obtener loque necesitaba el financista trabajo muy bien hasta tener el presupuesto mio el financista trabajo muy bien hasta tener el presupuesto mio More

by myyusy08 Verified Customer Verified Customer

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I had a very troubling experience with Alex Ojeda at this dealership and feel obligated to warn others. After doing business with them and providing my personal and financial information as part of the ve dealership and feel obligated to warn others. After doing business with them and providing my personal and financial information as part of the vehicle purchase process, I later discovered a credit card had been opened in my name without my authorization. I am currently disputing the account and working through the appropriate legal and credit reporting channels. After speaking with the manager he admitted that Alex was suspended for this prior. Since then, I’ve connected with at least four other individuals who reported similar issues involving unauthorized credit activity after interacting with AlexWhile I cannot speak to the outcome of their situations, the pattern is concerning. More

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Perfect Great experience. Great people much of patience. They had to us super nice, so thank you very much Great people much of patience. They had to us super nice, so thank you very much More

by nivezer Verified Customer Verified Customer

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Good experience but very time consuming for a fist time buyer at Kia of Hollywood buyer at Kia of Hollywood More

by Johnmaxrd Verified Customer Verified Customer

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