Alex Ramirez

I’ve been trying to get something fixed on my new Range Rover for months and follow up is non existent at this dealership. I will have to call again to see if the final part is in yet. I spent a day waste Rover for months and follow up is non existent at this dealership. I will have to call again to see if the final part is in yet. I spent a day wasted on going there and then they tell me they don’t have the parts. Ridiculous. More

by KENNY.WILLIAMS0 Verified Customer Verified Customer

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Prompt serve and job was down right. Car was clean when I picked it up. Car was clean when I picked it up. More

by JARJLB2 Verified Customer Verified Customer

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Alberto was so easy to work with - one of my best and fastest car buying experiences. fastest car buying experiences. More

by Rama Verified Customer Verified Customer

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Great service and friendly staff. They took time to explain the service to me and completed the work on time They took time to explain the service to me and completed the work on time More

by kenoba2003 Verified Customer Verified Customer

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Hi I dropped my car off No response for the around 4 days We had to call and check what’s going on We have paid for a small part which we think they could have used and fixed it because it had come o days We had to call and check what’s going on We have paid for a small part which we think they could have used and fixed it because it had come off not broken But they ordered an new one and we still have not heard from anyone We called back Alex said he will call back so far no one has called back We asked to speak with the manager Alex said he will call back still no one has called back Service was good before now it’s the worst Don’t won’t to complain but after so long I don’t have a choice The small car part should not have just come off and they don’t even believe you when u tell them what happened It’s my worst experience I understand they are all new Calling back and keeping in touch cannot be taught Seema More

by RAVIPANJABI Verified Customer Verified Customer

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Excellent service nice cars and good mechanic and you very goods service advisor thank you very goods service advisor thank you More

by ROBERTABLLA91 Verified Customer Verified Customer

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Great and expedited service Professional staff that are pleasant and make great efforts to ensure customer satisfaction pleasant and make great efforts to ensure customer satisfaction More

by PJCUSANO Verified Customer Verified Customer

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Everyone is so welcoming and professional at this dealership. Manager Joel(awesome), advisors Alex, eidth(professiinal) & technicians steven and others (owning it with integrity) are so helping that dealership. Manager Joel(awesome), advisors Alex, eidth(professiinal) & technicians steven and others (owning it with integrity) are so helping that my LR experience has been very good that I will continue my business with JLR Livermore. Best More

by Mani Verified Customer Verified Customer

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I was given the very minimum of attention and service when I left my vehicle. I will not be returning for ANY reason. when I left my vehicle. I will not be returning for ANY reason. More

by tamizahockenhull Verified Customer Verified Customer

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There was a grease stain left on my visor from the service dept but Alex provided me a detail service which cleaned it up. Only problem was how long it took for the initial service and then coming bac service dept but Alex provided me a detail service which cleaned it up. Only problem was how long it took for the initial service and then coming back for the detail and being without a vehicle. More

by AMYJBIGLER Verified Customer Verified Customer

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