Alex Reza

Turning things around — Exemplary service from Corey Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dea Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dealership had significant complications and frustrating moments, the outcome was completely turned around thanks to Corey Owens and Alex Mesa. Both of them displayed an exceptional level of professionalism, honesty, and genuine empathy. They took the time to listen to my concerns, address the issues with full transparency, and act in complete good faith. In an industry where trust is everything, Corey and Alex showed true loyalty to customer satisfaction, handling my situation with kindness, respect, and utmost care. Their dedication to customer service was truly exemplary. Although the process started on the wrong foot, Corey and Alex restored my peace of mind and made sure every single promise was honored. I am deeply grateful for their honesty and outstanding support. I recommend this dealership solely because of Corey Owens and Alex Mesa, as they are honest, transparent, and truly dedicated to their customers. Silvia More

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After telling the dealership about my situation and filling out 4 different applications i get this guy who then after me telling him that i provided all the info i have at the moment. and getting angr filling out 4 different applications i get this guy who then after me telling him that i provided all the info i have at the moment. and getting angry for being ran around over and over and over. He tells me hes angry about it Do not trust this dealership in the slightest now. you fill out applications you have them give you quotes on what the vehicle will cost and then they waste your time and tell you its going to cost more money. but the fact they don't work as a team and keep each other informed is terrible. most likely will never deal with this company for a car in the future. the girl i talked to through text was very nice and friendly and there is probably some good people at the dealership but the lies and run around make me give this review! Its sad because now its forcing my hand to want to shop at another hyundai dealership or the local kia it could of been done and over. but nope lies lies lies. More

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