Alex Roberts | Page 2

Excellent service, fast, friendly, they always get me in when we need our trucks serviced. when we need our trucks serviced. More

by Ottjasonr Verified Customer Verified Customer

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My experience with the dealership is great. I have excellent service and great personal connections with the service staff. They are always highly recommended. I have excellent service and great personal connections with the service staff. They are always highly recommended. More

by james_e.king Verified Customer Verified Customer

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Would be better if I would have gotten points for the purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less than a month before me and has not paid for an oil change just using her points. My daughter-in-law bought a new bronco sport just after I did and she got her Ford points. This Bronco Sport is my first ever brand new car and I got screwed. I will not recommend your sales team ever. Your sales manager even lied to me the day of my oil change and said he added the points and big surprise No Points. Your service department is good I just wish with an oil change they would check other fluids and clean the windshield. Talk about ruining my first and probably only time ever new car buying experience. More

by kinjas1 Verified Customer Verified Customer

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When I left there was this black stuff dripped on the hood down the headlight and I didn't realize it till I got to the gas station hood down the headlight and I didn't realize it till I got to the gas station More

by dartasdanes Verified Customer Verified Customer

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Got me in and out quickly. Great experience. Got my truck in and out quickly for service. Very reasonably priced. Great experience. Great experience. Got my truck in and out quickly for service. Very reasonably priced. Great experience. More

by joshgary41 Verified Customer Verified Customer

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Everyone very courteous and helpful with a few issues. Reset my tire gauges and ordered a paint pen and will finally get a long issued recall done. Would like a coupon for on going oil changes Reset my tire gauges and ordered a paint pen and will finally get a long issued recall done. Would like a coupon for on going oil changes More

by beckyhettinger62 Verified Customer Verified Customer

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I took my vehicle in for a factory recall issue. They couldn't perform the work. My car had been in an accident several months prior to this recall notice. The repair shop repaired the vehicle from They couldn't perform the work. My car had been in an accident several months prior to this recall notice. The repair shop repaired the vehicle from the accident, but replaced a certain nut with a standard nut instead of a "Ford" nut. I called the repair shop & they agreed to replace the nut with THE "Ford" nut. They just need a part #. I called Canton Ford, They refused to give me the part #. The repair shop called Canton Ford. They refused to give them the part # either. I need the recall repaired, but can't until I get a part #, which Canton Ford is refusing to provide. Canton Ford said they would replace the nut for $600 & then do the recall work. Ka-Ching, Ka-Ching! The repair shop will repair it for free because it was their mistake, However; not without a part # (which Canton Ford won't provide). I mean, man, it's a part # for a nut. This isn't some secret information that will destroy civilization if that # falls into the wrong hands like Russians or Chinese. Geez! This has put me in a troublesome position & I don't see a remedy. I suppose because they wouldn't provide a simple part #, They lost a customer. Me! Priorities man! More

by lenelliott Verified Customer Verified Customer

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I used the dealership for warranty work. They communicated well and delivered my vehicle in a timely manner. They communicated well and delivered my vehicle in a timely manner. More

by Trumsey519 Verified Customer Verified Customer

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Service department is great. They picked up our car, fixed our problem, great communication, and fixed on the day promised. We will use them again! They picked up our car, fixed our problem, great communication, and fixed on the day promised. We will use them again! More

by Cindy Verified Customer Verified Customer

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They set my appointment up and I was a little early and they got rite on it they got rite on it More

by rwebster1979 Verified Customer Verified Customer

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