Alex Roberts | Page 24

The people were very nice. The wait was short. You have been servicing my trucks for 12 years... The wait was short. You have been servicing my trucks for 12 years... More

by cross-b Verified Customer Verified Customer

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I have always received great service from Canton. Forward and employees are always very courteous. Forward and employees are always very courteous. More

by pettietjim Verified Customer Verified Customer

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I had work done at the dealership on my F150 because I was about to take a long trip. Alex guaranteed me that the work would be done correctly and in a timely manner. It didn’t quite work out like you pla was about to take a long trip. Alex guaranteed me that the work would be done correctly and in a timely manner. It didn’t quite work out like you planned and on my trip my truck Broke down and left me having to go to another Ford dealership to get a repair done. I told him several times if they couldn’t make sure it was right I would rent a car. It did break down 740 miles away and now I’m stuck in another state waiting for the repairs to get done that should’ve been correctly done the first time. So I’m a little more than agitated that he circumvented getting things done correctly to get things out quickly. and in the long run it is costing me an extra $2300 not including all my hotel stays and car rentals to complete the task I came to this state to get done which is Kentucky. When I called up there to try to get something resolved from them, I asked for a callback from the general manager, or a lead of one of the teams to try to find an amiable solution. Nobody has called me back. More

by Funguner718 Verified Customer Verified Customer

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Staff was friendly, helpful and professional, Good work, slight wait. They were busy, but handled it well. slight wait. They were busy, but handled it well. More

by easttxnurse320 Verified Customer Verified Customer

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Charged me $149 and didn't fix anything. Only has 39,000 so everything should still be under warranty. Only has 39,000 so everything should still be under warranty. More

by rossds52 Verified Customer Verified Customer

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The work appears to look good. Only issue was it was initially thought to be ready on Friday but was not ready until Tuesday. But the truck appears to work and the smell from t Only issue was it was initially thought to be ready on Friday but was not ready until Tuesday. But the truck appears to work and the smell from the leaky oil is gone. More

by MIKE.BAILLARGEON Verified Customer Verified Customer

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They are very nice and helpful. C c c c c c. C c c. X x C c c c c c. C c c. X x More

by BRAYSCOTT008 Verified Customer Verified Customer

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With Daniel. ...one of the worst experiences I've ever had a dealership...nothing but lies consistently.What was gonna be a 4-5 day job took SEVEN (7) weeks!!!! Ev ...one of the worst experiences I've ever had a dealership...nothing but lies consistently.What was gonna be a 4-5 day job took SEVEN (7) weeks!!!! Everyone else were great to work with, even the owner was great. More

by tx1000dollarbill Verified Customer Verified Customer

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Friendly staff, found our problem and took care of it in a timely manner. Easy to work with. a timely manner. Easy to work with. More

by dnsprock Verified Customer Verified Customer

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The dealership was quick and efficient. They did a great job on my car and even brought it back to my place of work. The customer service was great! They did a great job on my car and even brought it back to my place of work. The customer service was great! More

by AHODGE622 Verified Customer Verified Customer

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