Alex Roberts
Alex Roberts at Canton Ford

Alex Roberts | Page 4

Service Advisor

Canton Ford

17849 Interstate 20
Canton, TX 75103

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4.7
416 Reviews

Specialties & Trainings

Ford Certified Service Advisor

4.7

416 Reviews

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416 Reviews of Alex Roberts

April 15, 2026

Dealership Rating
Employee Rating

Have always had an excellent experience with Alex and crew Always research's my questions and finds the correct answers More

by SPUGSLER
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 11, 2026

Dealership Rating
Employee Rating

Great communication and follow up Understood my situation and provided details to what to expect More

by Chsmith1974
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 08, 2026

Dealership Rating
Employee Rating

They were On time no issues, I was very pleased with work done. Will return soon. More

by BIGKYLE013
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

Excellent sales and service team I can alway get my trucks in quickly when they need serviced. More

by Ottjasonr
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 08, 2026

Dealership Rating
Employee Rating

Excellent service, fast, friendly, they always get me in when we need our trucks serviced. More

by Ottjasonr
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 07, 2026

Dealership Rating
Employee Rating

My experience with the dealership is great. I have excellent service and great personal connections with the service staff. They are always highly recommended. More

by james_e.king
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 06, 2026

Dealership Rating
Employee Rating

Would be better if I would have gotten points for the purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less More

by kinjas1
Recommend Dealer
No

Other Employees Tagged: Alex Roberts

Apr 06, 2026

Canton Ford responded

I’m very sorry — this shouldn’t have happened. Please send your full name, VIN or purchase date, and the oil-change date. I’ll escalate your points immediately, review the service visit, and follow up within 48 hours. As a gesture, I can arrange a complimentary car wash. Call me at 903-567-4144 or email me @ john.bragg@cantonford.com. Thank you, John Bragg General Manager Canton Ford

April 02, 2026

Dealership Rating
Employee Rating

When I left there was this black stuff dripped on the hood down the headlight and I didn't realize it till I got to the gas station More

by dartasdanes
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

April 02, 2026

Dealership Rating
Employee Rating

Got me in and out quickly. Great experience. Got my truck in and out quickly for service. Very reasonably priced. Great experience. More

by joshgary41
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

Apr 06, 2026

Canton Ford responded

We appreciate the kind words, thank you for choosing Canton Ford

March 29, 2026

Dealership Rating
Employee Rating

Everyone very courteous and helpful with a few issues. Reset my tire gauges and ordered a paint pen and will finally get a long issued recall done. Would like a coupon for on going oil changes More

by beckyhettinger62
Recommend Dealer
Yes

Other Employees Tagged: Alex Roberts

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