Alex Roberts | Page 7

Bad communication. Have doubt about proper diagnosis with a very expensive truck. Will not return for service maybe if I win the lottery I could afford a new half ton t Have doubt about proper diagnosis with a very expensive truck. Will not return for service maybe if I win the lottery I could afford a new half ton truck. Wouldn’t trust a used truck inspected by them. More

by r.harpole Verified Customer Verified Customer

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The service and customer care were excellent. I have no complaints. Excellent dealership; excellent service department I have no complaints. Excellent dealership; excellent service department More

by dlgrunden Verified Customer Verified Customer

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Easy scheduling, great customer service, appointment didn't take long. Had recall fixed on 2014 ford focus. Polite and quick customer service. didn't take long. Had recall fixed on 2014 ford focus. Polite and quick customer service. More

by Meganmassey5714 Verified Customer Verified Customer

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Alex is great to deal with very friendly and professional, service work is done timely and accurately professional, service work is done timely and accurately More

by malrick99 Verified Customer Verified Customer

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Alex, in particular, is excellent. Wonderful customer service! He made an effort to know me by name and that's important to me! Wonderful customer service! He made an effort to know me by name and that's important to me! More

by Knaackwg Verified Customer Verified Customer

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Polite, courteous, and always kept me in the loop as to timing and what was happening. Got dropped off at my home so I didnt have to wait at the dealership for the work to be completed timing and what was happening. Got dropped off at my home so I didnt have to wait at the dealership for the work to be completed More

by Amberalexp5 Verified Customer Verified Customer

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Lacks in customer service In my opinion, the service writer needs to get up from behind the desk instead of just sitting there when waiting on a customer and take care of the customers needs writer needs to get up from behind the desk instead of just sitting there when waiting on a customer and take care of the customers needs More

by gtnull0607 Verified Customer Verified Customer

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They are always kind and straight forward. Any time I have a concern with my vehicle they check to make sure it's safe. Thank you! Any time I have a concern with my vehicle they check to make sure it's safe. Thank you! More

by Abigail.cardenas001 Verified Customer Verified Customer

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Everything went great Okay that's a little annoying, I shouldn't have to say 12 more words, everything went great that's all I need to say shouldn't have to say 12 more words, everything went great that's all I need to say More

by dartasdanes Verified Customer Verified Customer

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Service department is super helpful and very fair on repair prices. Highly recommend them for service needs. repair prices. Highly recommend them for service needs. More

by steven@purcellworld.com Verified Customer Verified Customer

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