Alex Santos

Alex Santos & his team have gone above and beyond for me. I leased my 2022 CT4 and came back to buy it out. The car is beautiful and has treated me well in the years of owning it. Alex made the buy out easy I leased my 2022 CT4 and came back to buy it out. The car is beautiful and has treated me well in the years of owning it. Alex made the buy out easy and headache free. They certified and serviced the car. Had it detailed for my redelivery. Ran all my numbers and kept everything right on track of the original quotes. I appreciate the honesty and professionalism I got through every touch point. Outstanding customer service by everyone! More

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When I first visited Pine Belt I was greeted by Alex Santos. He immediately made me feel like I was at the right dealership after having dealt with several others in the last two years. I have been tryi Santos. He immediately made me feel like I was at the right dealership after having dealt with several others in the last two years. I have been trying to buy an XT5 since 2021 believe it or not. I saw online that they possibly had a 2023 with the options I required coming in. After checking records he assured me one was in transit and it was mine if I wanted it. In the mean time I test drove an XT5 and an XT4 to be sure. He was beyond patient. Last week I received a call that the 5 was in. The next day I drove back and met Alex. Still being unsure he insisted I drive both again. Talk about a patient person!!! There were several things on the 5 I did not care for but Alex immediately went about correcting them. He listens, cares about your wants and makes the buying experience pleasant. I highly recommend you ask for him if you are in the market for a Cadillac. Thanks again Alex. Susan More

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Today was a day that many were involved in helping create a luxury experience Leasing a Cadillac. Alex Santos was my Cadillac Specialist who took his time allowing me to test drive, see all the numbers and o a luxury experience Leasing a Cadillac. Alex Santos was my Cadillac Specialist who took his time allowing me to test drive, see all the numbers and offers up front. He had the General Manger Marc Stango sit with us and review all that was to offer. Never once was their pressure- I was given the time and space to review all options to come to the best decision. I was then able to work with Alex Libassi who helped bring the deal together on leasing my new Cadillac CT4! Everyone was professional and we enjoyed the conversations and relationships created with many laughs shared. Many Thanks to Alex S, Alex L, and Marc S. More

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A standout in the industry. They restored my faith in car purchasing. Exceptional from beginning to end. Christina, Mark, and Alex - well done! The communication was friendly and supportive. The car detailin purchasing. Exceptional from beginning to end. Christina, Mark, and Alex - well done! The communication was friendly and supportive. The car detailing was exceptional. They made us feel like we had dealt with them before as loyal customers during the usual business transaction. Now we will be a loyal customer. You should too! BTW-we drove over 2 hours to get this level of service. Worth it! More

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I can't say enough positive things about this dealership! These people make you feel like family! Excellent Customer Service to boot! Kudos to my salesman, Alex Santos, the Sales Manager Mark Stango, Gio These people make you feel like family! Excellent Customer Service to boot! Kudos to my salesman, Alex Santos, the Sales Manager Mark Stango, Gio in Finance and Steve and Ralph in Service! These guys rock! I plan to buy my next Cadillac here! More

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Happy Customer Thank you for my 3rd Cadillac, Alex is a professional and great salesman! Giovanni is great finance manager, also thank you to Marc & Eddie Castillo! Thank you for my 3rd Cadillac, Alex is a professional and great salesman! Giovanni is great finance manager, also thank you to Marc & Eddie Castillo! See you guys in about 4 years for number 4!! More

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Nice people Great people. Alex and the manager made me feel comfortable with my purchase. The service from start to finish was smooth. I would refer anyone to Pin Great people. Alex and the manager made me feel comfortable with my purchase. The service from start to finish was smooth. I would refer anyone to Pine Belt dealer. More

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WHO EMPLOYEES SHOULD EMULATE!! The professionalism, knowledge, charisma, respect and overall caring for the customer says it all. Alex Santos was a pleasure to meet and an irreplace The professionalism, knowledge, charisma, respect and overall caring for the customer says it all. Alex Santos was a pleasure to meet and an irreplaceable employee! More

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My experience at Pinenelt Cadillac I was at Pinebelt Cadillac yesterday and purchased a 2015 Escalade I dealt with a gentleman named Alex Santos he was very helpful he wasn’t pushy he I was at Pinebelt Cadillac yesterday and purchased a 2015 Escalade I dealt with a gentleman named Alex Santos he was very helpful he wasn’t pushy he worked with me on the price gave me a fair trade in on my old Escalade and I was very happy and felt very comfortable dealing with him he had a great sense of humor and he took care of business the way a professional should, I would recommend this place and asked for Alex to anyone.... More

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thay helped my father when no one else would there wonderful alex santos and eddie castillo went out of there to help my father get a car that most fit his buget and needs . thay were the most trust worthey deal alex santos and eddie castillo went out of there to help my father get a car that most fit his buget and needs . thay were the most trust worthey dealership we have ever been to. i will never go to a other dealership ever again. i can not express the graditude i to all the staff . sincerrly paul and chris w.. More

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