Alex Tinnirello | Page 41

Always friendly courteous and honest as to what needs to be done to keep my car in good running condition. I completely trust the advice I get from my service representative. be done to keep my car in good running condition. I completely trust the advice I get from my service representative. More

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Very courteous and friendly staff. Always leave happy with the service I get at Bay Shore Honda. They get you in and out in a timely manner. with the service I get at Bay Shore Honda. They get you in and out in a timely manner. More

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Great one and I always loved Honda cars, service was 100% I like the text, 🥰the service I recommend Honda Mr. Alex Tinnirello thank you I like the text, 🥰the service I recommend Honda Mr. Alex Tinnirello thank you More

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This visit was a bit of a disappointment. I had a 12:30 appointment for an oil change and it also turned out I needed an inspection. I left the dealership at 3:15. Never had an update as to why it took so appointment for an oil change and it also turned out I needed an inspection. I left the dealership at 3:15. Never had an update as to why it took so long...I had to go find Alex myself toy get answers..the supervisor that I ask to see was not helpful either. After paying, I had to go around the lot to look for car using my alarm. I was halfway home when the tire pressure light came on. I calibrated it myself...but then it went on again today twice. Which means if it happens again I may have to go back... Not the best visit at all. More

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Clean comfortable waiting areas. Excellent check in process and great people from start to finish. Good location close to home is important to us. Nobody knows my honda better and we highly recommend process and great people from start to finish. Good location close to home is important to us. Nobody knows my honda better and we highly recommend More

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Alex was great. He kept me updated throughout my service appointment and he let me know about issues my car has along with prices to fix the little things my car needs. appointment and he let me know about issues my car has along with prices to fix the little things my car needs. More

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The service department are very professional and attentive. I’m the type of person to find faults in everything, I think they do an awesome job. attentive. I’m the type of person to find faults in everything, I think they do an awesome job. More

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It takes two hours or more for any service needed. Just needed my brake fluid changed. Will also try sell another service. Just say no needed my brake fluid changed. Will also try sell another service. Just say no More

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Very helpful and efficient! I always enjoy my experience at Atlantic Honda! Alex greeted me with a friendly hello and made sure I needed the service I requested. He even left a message telling me what was d at Atlantic Honda! Alex greeted me with a friendly hello and made sure I needed the service I requested. He even left a message telling me what was done and when I could pick up my car (earlier than expected!) More

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I have had multiple bad experiences in the service department at Atlantic Honda Bayshore. The advisor is a nice guy, but he’s full of xxxx. I’ll leave his name out and call him A. Really nice guy, department at Atlantic Honda Bayshore. The advisor is a nice guy, but he’s full of xxxx. I’ll leave his name out and call him A. Really nice guy, definitely makes you feel like your car is in good service. I bought my used car with a USB issue and stains on the seats that I was assured would be fixed through my warranty. I had a tire snd mirror issue of my own doing separately, both of those problems were fixed without issue. They tried to tell me the detail shop was closed and they fixed the USB, because there wasn’t a real issue the bass in my speaker was high. WRONG. The detail shop conveniently disputed my warranty when I brought the car back before I even arrived, leading me to believe they never even tried to detail it originally. After the warranty issues were settled, I was told the detail shop was too full and the USB problem was fixed. I said I don’t care, I want the car back with everything fixed so keep it. They cleaned it, assured me the car was dry and they detailed the back seats for good measure as well, and I arrived to find seats so wet I couldn’t sit on them. A, gave me garbage bags to sit on. The back seat still had dirt on the seats that was there prior. The amount of deceit and bulls hit has been ridiculous. I got out of the car, told A he was a liar snd should be embarrassed, and drove away. Not five minutes later I was on the way back because the USB was not fixed. I’m an electrician, and I install these ports, I know how to test them, and I know mine still had issues, so I asked A to provide me with the electrician who claimed he tested it so I could show him how to do his job. A said no worries I’ll replace the part (3 appointments later and under warranty, should’ve just done it in the first place). He told me he would call when it arrived, he didn’t, and today I received a call saying he had the wrong part. Need another day. At this point, if my car isn’t complete tomorrow, I’ll pay a mechanic. These people are liars, it’s easier to just be honest with people. I will not allow you to xx me about my car and not turn right back around and point your lies out to your face loudly in front of others. None of that was necessary. I even gave a 10 dollar tip the first time, saying no worries we will handle the detail and USB later, and here we are. More

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