Alexander Salinas

The scheduling process started out rough with securing a loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleas loaner. After that was resolved this was my best experience with service at Mergado. They went above and beyond to make the process fast and pleasant. I forgot some items in the loaner and they quickly called and went out of theor way to return them to me. The communication was the best it has been since I have been servicing my car here. Hope it continues More

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Service writer and follow up/ check ins were helpful. Vehicle was ready fast. And washed Vehicle was ready fast. And washed More

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Mr. Salinas was nothing but professional and accommodating. My scheduling forced me to cancel and reschedule twice. On my third attempt with scheduling I expected to be at the back of the line. accommodating. My scheduling forced me to cancel and reschedule twice. On my third attempt with scheduling I expected to be at the back of the line. I was pleasantly surprised when Mr. Salinas called and told me my vehicle was ready. It wasn’t even lunch time yet. I was very grateful and impressed with your service department. Naturally I would not hesitate to recommend MURGADO Ford. I work for the City of Chicago. We’ve just started bringing our Electric Vehicles in for service. I already recommended MURGADO for future service to my boss. More

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